Stayed in Marina Santa Cruz on Pontoon 5 for almost a week. Internet was fast and reliable. Marina staff extremely helpful and friendly, mostly English speaking. Had my Volvo Penta service done on both engines (I have a catamaran) and replaced my Vetus gasoline filter with a Racor.

Also got my Honda outboard into the maintenance service. Everything was executed professionally, despite the pricing is a bit higher than in the med, as is the case with most boat equipment.
Pollution, as mentioned by others due to ferries and cruise ships, is significant. It rained a few times and every time afterwards our boat changed colour from white to black (Ok a bit exaggerating…) The noise was OK, not really disturbing.

Hired a car which we could park right at the entrance of pontoon 5, very easy access. Pontoon 5 is the one that is the most far away from the entrance to the city but it is only a tiny little walk. Unlike most other pontoons this one is safer esp. not really easy to access with the card (by jumping onto on high tide for example).

Reported by SV Snowflake:

We stayed in Santa Cruz, Tenerife during September / October 2017. The marina was nice overall, but we did not care for the pontoon we were docked at (the dock was labelled PP – was floating but med mooring style), all the way at the end of the marina. If you can, request a space at one of the floating finger slips – you will feel more secure there. Each dock had its own locking gate, but PP dock was up against the walkway where anyone and everyone would walk down and stop and stare at your boat. If they wanted to, during high tide, they could have easily jumped onto the dock.

The bathrooms were okay – there were plenty of showers. There were two washing machines and one dryer. The internet was absolutely horrible. The only way we could get it to work was by going up near the marina office and even then it was touch and go. For good internet and cheap beer at 1.50 euro for a big one, we would go to a little place next to the Lizarran on the main street with all the restaurants and shops. I don’t remember the name of it – it started with an M and had the number 100 at the end. But it’s right next to the Lizarran.

There is a Marine store and sailmaker which is outside of the marina, a few blocks down and near a small Dino. It was helpful but didn’t have a large variety of things.

The market was extremely nice – the best market we’ve been to. You will find any kind of product you are looking for, spices, meat, and the fish market was spectacular. You can order your mussels, shrimp, or oysters at several of the stands and if you would like your fresh seafood right then, you can sit on a barstool at one of the small bars and they will serve you your order along with a glass of wine.

While in Tenerife it’s definitely worth hiring a car to tour around the island for a couple of days. We shared a car with friends for a day and toured the northern part of the island, which was really beautiful.

It’s also well worth it to take the tram to La Luna and take a look around – a beautiful town with colonial style buildings.

While we enjoyed our stay in Santa Cruz, we were very frustrated with the pollution and black soot from the ferries that docked nearby and left black soot all over the boat.

Experienced a problem with electronics on the way down. Contacted Pepe from Raymarine – brilliant service, he is magic. Unfortunately used Spinnaker for our rudder bearing. They over-charged on work not completed – not much knowledge of boats. Go directly to Darsena Pesquerra to arrange your own work, or use the sheet provided by the marina. Live and learn.

Posted on behalf of Thibault of s/v Moya – February 2017
I paid 16.29 Euros per day here for a 10m boat. Water, electricity and WiFi are included in the price. Showers and toilets are clean. Marineros are professional. Receptionists are very helpful. All speak English. The marina has a lot of space. There is a laundry on-site, 5 euros per load.

Gas is available in Santa Cruz but you have to find the correct depot, it’s hidden up a side street, dead end, near the indoor Karting. About 20 minutes walk from the marina. They will fill Calor bottles.