Dec 21, 2018 06:44 AM

Dear Mr Wedler,

I can confirm that our daily mooring rate of 12 Euro and “Friends of the Nereid’s Rally” association membership fee of 20 Euro still stand and remain unchanged for 2019, though as of December, membership entitles newly arrived yachts a two night stay on one of our moorings.

As you have pointed out our Norfloat soft buoy moorings are heavy duty. Our moorings are in fact, rated to handle yachts up to 50T. Hence your difficulty in trying to lift the buoy. The Norfloat MBS1 buoys are specially developed for swinging moorings, and to quote the manufacturer, “The outer PVC skin offers excellent boat friendly protection from the mooring buoy, whilst the buoy’s top recess helps prevent shackle damage to the moored craft.”
For more information see http://www.norfloat.com

As for securing your yacht to the buoy, note that it is the responsibility of the captain to ensure the rode is secure and why I asked my partner and not my staff to check my yacht while away. That she chose to ask you for assistance is neither here nor there and certainly not a reflection on the ability of my staff.

I also confirm that there is plenty of space to anchor North of Marina Saint Laurent du Maroni. Close to fifteen nautical miles to be precise not including the creeks, and have no complaint whatsoever with people doing so.

While I welcome constructive criticism, much of what appears in these latest posts amounts to slander, apparently motivated by anger at having services denied once yacht crews decided to move away from our marina.
I leave it to our satisfied customers to redress the critique.

Yours sincerely,

Davide Matelicani

Dec 18, 2018 10:53 PM

I will respond to this mail as factually as I can.
We were on your mooring for 4 days and were charged EUR 12/day
We were charged an additional EUR 5 for 1 weeks worth of internet.
The internet only worked for 2 of the nights and when then it was very erratic with messages about server errors.

After the 4 days we departed for a short visit to St Jean.
When we returned we learned that the conditions had changed and internet was now offered free to users of your mooring field. The remaining couple of days of the paid WiFi were just lost.

We were not the only visitors who questioned your pricing.

I note that you list a number of “services” which apparently contribute to your overheads. So I’ll make it clear for anyone who considers visiting St Laurent:
The mooring is all that you get for EUR 12 / day.
The swimming pool is open to the public.
The customs and immigration procedures can be carried out by officials within a 3 minute walk.
The jetty is public.
Your cafe is open to all and sundry and it is effectively a separate business with its own operating costs and overheads.
Water is available only when the cafe is open – after 11 am and not on Saturdays at all.

So if you were being reasonably honest you would make it clear that the EUR 12/day that you are charging at the time of our visit was simply for the mooring buoy.

I’ll venture slightly from verifiable facts at this point to confirm Angela’s comment that your staff’s attitude change dramatically when we (and others) moved from the mooring buoys to anchor.

Also, Angela’s comments about the pricing at Domburg are noteworthy because it was you who stated that we could expect higher rates in Domburg. The opposite is true. For EUR 10 / day we got the mooring, showers, swimming pool, assistance with car rental, a full fledged restaurant (as opposed to a cafe with limited hours), reasonable internet and free water.

You really do need to look at your rates, and unfortunately your attitude too.

Dec 04, 2018 04:28 PM

Je suis très surprise de votre commentaire. Nous venons de laisser notre voilier pendant 9 mois et venons de le retrouver sans aucun problème. Les services que nous avions demandés ont été effectués en temps et en heure et avons été très surpris par le sérieux de cette équipe, nettoyage du bateau, fonctionnement du moteur etc Nous sommes maintenant sur place et avons grand plaisir à passer quelques moments au café sur le bord du fleuve. La convivialité de Chris contribue à notre séjour et la didponibilité de Davide est excellente. Le prix à payer est loin d’etre exorbitant, et il me semble normal de payer un minimum sachant que le bateau reste sur une bouée fiable en toute sécurité. De plus l’eau demande un gros travail pour arriver jusqu au bateau pouvant compter sur l’aide de ce couple adorable à tous moments et dans toutes les circonstances, jusqu aux visites touristiques et même le transport entre l’aeroport De Cayenne et St Laurent. Je recommande vivement cette halte au milieu du Maroni et je trouve très injuste votre commentaire.
Agnes Lafargue

Nov 23, 2018 10:34 PM

What a joke David and his partner is. They charge 12euros a day for nothing. David’s attitude towards cruisers will come back and bite him. Cruisers just anchor outside his mooring field. Anchor is a good hold. You can get free WiFi from the very friendly tourist office next door. You can check yourself in and out within 5mins with the very friendly office. Why am so angry in my posting? We paid for 4 nights on the mooring, of the 4 nights the wifi didn’t work for 2. We were told we can get free water. When asked we were told sorry things have changed and free water is not their problem. Chrissy’s attitude changed from being very friends to ignoring us after we moved off the mooring. David wasn’t open to any suggestions and just shut 6 yachts down and he was left to an empty mooring field. David on closing while you were so busy bad mouthing other marinas, we are in Domburg with Bettie. It’s half your price and for that we get the following: swimming pools, showers, free water, washing machine and much more.

Wish you well in your business
Mystic Blue