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By No owner — last modified Oct 18, 2018 02:40 PM

 Indonesia - Formalities

Clearance

New Indonesian CIQP procedures came into effect in February 2016 and there are two main areas of requirements for anyone entering Indonesia by yacht:

  1. for the Yacht
  2. for the Skipper and Crew

Yachts:

Anyone intending to enter Indonesia by yacht, must first register this visit with the Yacht Electronic Registration System at https://yachters.beacukai.go.id (see Regulation Requirements below).

While the online system is improving all the time, it is still prone to issues and outages.  There may also be islands and ports of entry where officials are still not familiar with the system. Feedback from cruisers however, is good and it appears to be functioning in the major ports of entry.  See the Comments section at the bottom of the page to read the experiences that other cruisers have had with the online system and checking in and out of Indonesia.

Skipper and Crew:

Everyone on board must have an Indonesian Visa (see Immigration below).

The CAIT, Green Book/Sailing Permit is no longer required - however in Sabang and other areas it continues to be issued. The use of an Agent to obtain clearance papers is not required but may be helpful in some ports of entry, or if the Yachters website is not working.

AIS is mandatory and the authorities will want to know the MMSI associated with the unit. The new system should be quicker, easier, cheaper and more efficient.

The below information is correct "officially", however it is important to bear in mind that Indonesia has thousands of outlying islands and it is very difficult for the government to enforce their Laws, with each port interpreting them in their own way. Formalities may be inconsistent from port to port.

New Regulation Requirements

  • Up to 24 hours prior to your arrival in a Port of Entry, log-in to the the new Yacht Electronic Registration System at https://yachters.beacukai.go.id. Complete the necessary forms.
  • Print out the forms and present them to the authorities at your first port of entry (make several copies). It is important to note that this must include a visit to the Port Authority.
  • The forms are self-explanatory and require similar information to what was previously required with the CAIT, such as chosen entry port, list of ports you intend to visit, ETA/ETD and so on.
  • The system requires you to nominate your port of entry and intended port of exit. It is not necessary to list all the islands you intend to visit.  However, there are still Restricted Areas such as Papua.
  • By registering on this system, the Indonesian authorities will look through the documents and decide whether a yacht is eligible to enter Indonesia or not. If a yacht is on their black list, they will be notified. If not, they may enter Indonesia and perform CIQP procedures at any Port of Entry of their choice.
  • Entry must be made at one of the 19 official Ports of Entry listed in the Cruising Declaration Form. (Note: Currently Jayapura, Papua is not on the list, but may be added in the near future).
  • On arrival at the Port of Entry, the Cruising Declaration Form (as printed out from the On-line system) must be submitted to the Harbour/Port Authority within 24 hours along with your port clearance from your last port of call. You will then be issued with a Port Clearance form for Indonesia (SPB).
  • Should you arrive later at your first Port of Entry than the ETA stated on your online Cruising Declaration Form, your arrival date can be changed on arrival as long as you have not visited other Indonesian ports during the voyage from your last port of call.
  • Once cleared into Indonesia, yachts are free to go anywhere and there is no need to report to various ports along the way.
  • The Vessel Declaration Form (again from the on-line system) acts as a letter of guarantee, therefore temporary import documentation is no longer required.
  • No agent is officially required for clearance.
  • AIS device able to transmit (not "receive-only") and properly configured is required. The Indonesian government yacht committee have agreed that "for the purpose of their safety and security, AIS is mandatory for all foreign yachts cruising in Indonesian waters". You will need the MMSI number associated with the unit to complete the registration forms. Officials are enforcing this law and physically checking the AIS, making photographs for evidence, and checking MarineTraffic.com. Citations and/or letters of warning are being issued for noncompliance.

Notes

  • Should the officials at your first port of entry not be fully aware of the new system in place for international yachts, it is recommended you print out a copy of the official notification memorandum (in Indonesian) to present should it be necessary.
  • Choose your first port of entry with care. Customs rules are that skippers must report to the Customs office at the first port of entry every six months. Whilst some permit this reporting to be done by e-mail, telephone or fax, others require a visit in person. See Customs section below for more details.
  • When checking in to Indonesia you will be asked what your next port is. This is your opportunity to name the most distant port that your anticipated route through Indonesia will take you to. Name the port that you anticipate checking out at.
  • Use your phone to instantly photograph any and all official papers you are given by the multitude of official departments, just in case during the paper shuffling a page gets "lost or mislaid" (which does happen).
  • Some cruisers have reported frequent demands for "Gifts" or bribes, others have never been asked by officials or anyone. Best to arrive prepared that this may be something you are going to encounter.

Inward Clearance

Ensure that your first port of entry is noted correctly using the online system https://yachters.beacukai.go.id. All the information required is now entered on line and you will be prompted to print out the completed form for submission on arrival at your chosen port of entry. You may also want you to notify them via e-mail in advance.

On arrival, fly the "Q" flag, anchor and wait for Customs, Immigration and Port officials to come to the vessel, during office hours (08.00-16.00 LOCAL TIME).

Note that in addition the the "Q" flag, you may be required to fly the "N" flag also (the reason for this is not known). It is also required that the Indonesian courtesy flag must be larger than the boat's state flag.

No one must go ashore or make contact with other vessels until clearance is complete. A small charge may be made for clearance outside of working hours. Arrival on a Friday afternoon should be avoided as many officials are Muslim and normally finish work at 11:30 on Fridays.

Having waited on board for a reasonable time, if no official comes to the yacht, the captain should go ashore and contact the authorities. Take the following paperwork with you:

  • The online Vessel Declaration
  • Zarpe from your last port
  • Crew/passenger list with Immigration stamp from last port
  • Boat registration papers
  • MMSI
  • Insurance documents
  • Usually the following offices have to be visited: Quarantine, Customs, Immigration and the Port Authority or Harbour Master, in that order. Occasionally Quarantine and Customs may insist on inspecting the boat personally. This procedure only applies to major ports as in smaller ports, the officials may ignore the boat altogether, especially if it is anchored out of their sight.

    Under Indonesian law there are no fees for clearing in or out of the country (except for visa fees), however, at some ports it may be difficult to avoid having to give "a gift". Be prepared to bargain over how much it needs to be.

    A Boat Stamp is very much a requirement here for all the paperwork generated.

    See Customs for details of permitted length of stay for visiting yachts.

    Domestic Clearance: Yachts only need to complete full clearance procedures at the first Indonesian Port of Entry and at the Exit Port before leaving Indonesian waters. When visiting other ports, it is NO LONGER necessary to visit the Harbour office.

    Outward Clearance

    A visit to Customs, Immigration and Port Authority (they will check that you visited them at your first port of entry) is required on departure and in some ports Quarantine as well. This can often take as long as clearing in.

    You will need four copies of everything: passports showing photo AND visa page; vessel registration; crew list.

    Customs may need to come on board the boat before they can complete their paperwork.

    Indonesian authorities require you to leave immediately upon receiving outbound clearance.

    Overnight/Short Stays

    It may be possible, with advance permission, to stop in Indonesia to refuel/effect repairs for one to two days, without officially clearing in. Cruisers have reported being granted permission by Nongsa Point Marina en-route from Kuching to Langkawi.

    Last updated:  September 2018

    We would appreciate feedback from cruisers who use the new system. Contact noonsite@noonsite.com

    Immigration

    Passports must be valid for more than six months after date of entry.

    New Visa Regulations came into force in February 2016.

    Nationals of 90 countries are now eligible for a visa-free visit of up to 30 days. This visa-free visit however is not extendable, so after 30 days you must leave the country.

    Visa on Arrival (VOA)

    If you wish to stay for two months, you must request a visa on arrival that is for 30 days and costs US$35 - so you get the right visa in your passport and it is renewable. It is likely you will have to pay the visa fee at a local bank. A further 30 day extension is possible if you have this type of visa, however after two months you must leave the country.

    Not all POEs can issue this VOA (Sorong and Tual are two of them). So if you arrive without a pre-arranged visa and want to stay more than a month, you will need to exit Indonesia (for East Timor for example) and obtain a proper visa before re-entering.

    Social Visas purchased in advance

    A Social Visa is easy to obtain prior to arrival and gives you an initial two months in Indonesia after which it can be extended every month for a maximum of six months.

    There are two types of 211 Social Visas, a 211/60 visa and a 211/30 visa.

    Visa B211/60 (Social/Cultural Visa)

    If you need to stay longer than 30 days - which is often the case when sailing in Indonesian waters -  it is recommended to get a Visit Visa 211/60. This gives you 60 days on arrival and is renewable four times for 30 days each time. The Visa you will receive must be used within three months of you receiving it and the 60 day period for your visit does not begin until you enter the country.  You must apply for this Visa at a Consulate or Embassy outside Indonesia and will need a Sponsor Letter from an Agent or person in Indonesia. (Note that this requirement seems to be fluid as some cruisers have reported obtaining a visa without a sponsors letter.  Speak to the consulate beforehand where to intend to apply for this visa to confirm if this is still a requirement).

    Requirements for getting this visa are: Passport, Copy of passport Photo page, Passport-size photos, Address (likely your yacht, so include a copy of boat documentation with your applications), Copy of bank account showing funds to be able to leave Indonesia (state that you are travelling on a boat).

    This is a useful website www.imigrasi-kbri-dili.com to start the application for an Indonesian visa.

    Any agent can act as a sponsor (approx. USD$100).

    Dress appropriately (i.e. long trousers for men and skirts/3/4 pants and covered shoulders for women).

    Price approx. US $48.

    This visa must be obtained before you arrive in Indonesia (for example in Malaysia there is a consulate in Penang and it takes 24 hours to get the visa). Application forms are in English.

    Visit Visa 211/30

    The 211/30 visa is usually given for conventions or meetings that are short term.

    Visa Extensions

    You do not need to be in a Port of Entry for get a visa extension. There are many Immigration offices all over Indonesia. A list of offices where visa extensions can be obtained, can be found at http://www.indonesiapassport.com/immigration_offices.htm

    The first visa extension will be required after two months. This is when your fingerprints will be taken, eyes scanned and a photograph taken. Plus, of course, there are lots of forms to fill in.

    At subsequent visa extensions all the forms will need to be filled in again.

    Apply for the extension one week before the expiry of the previous one. You will need a new sponsor letter every time you apply for a visa extension (see sponsor details above).

    Extensions tend to be slow; expect to have to wait 3-5 or more days to get this done. It is wise therefore to allow time in your schedule for processing.

    In Bali, the process has been reported to take seven working days. Ambon, Tual and Belitung immigration offices have reported to be efficient however, processing extensions in 24 to 48 hours. If you ask nicely and explain that you are in a hurry to leave because of the weather forecast, you may be lucky and find an Immigration office who can process the extension the same or next day.

    For a visa extension there is a standard 300k charge per person.

    Notes:

    • Indonesian Embassies in Malaysia tend to be very customer friendly.
    • Even with a tourist visa, some nationalities may only be granted a 30 day visa (some South American countries).
    • If you don't renew before the 30 days have expired (so overstay the 30 days), you will be charged a hefty fine. So if you see 30 days printed on the visa, renew it 7 days before the 30 days is up, to avoid any problems.
    • Whether an agent is required or not for a visa extension is rather a 'grey' area. Many officials will tell you need an agent when in fact it's perfectly acceptable to do the extension paperwork yourself. Some ports (Kupang, Sibolg, Makassar, Labuan Bajo, Matarama for example) require you to use a local agent for visa renewals/extensions, which can be expensive.  In Bali, it is possible to do the visa extension yourself, however the process can take up to seven working days.  Using an agent may reduce this time by one or two days, but will be expensive.
    • Some immigration offices may also require the original sponsors letter with a signature in ink and will not accept an electronic copy.  This has occurred in Bali and Belitung but politely discussing the issue with immigration officials will usually find a way of solving this problem.

    Retirement Visas

    Indonesia also offers retirement visas for 12 months, so people can stay in the country, fly home and re-enter Indonesia whenever they like.  These visas are still difficult to obtain for those wishing to spend their requirement cruising the waters of Indonesia.  However, Noonsite understands that efforts are being made to simplify the process and make it easier for yachters to apply for a retirement visa.

    Arriving and/or Leaving by Air

    Crew wishing to join a boat - or - leave Indonesia by air - may find that Immigration officials want them to leave by the same means that they arrived.

    Their intentions should be made clear on the visa application and again on entry into the country.

    It usually simplifies matters, if the skipper intends to temporarily leave the boat, to sign himself on as crew.

    Crew arriving by air should have a copy of the cruising permit so as to avoid the need for a return ticket. This won't however prevent possible problems when checking-out of Indonesia on board the yacht. Cruisers have reported being unable to leave Indonesia with guests on board who have flown into Indonesia to meet the yacht, and have been told they must leave Indonesia using the same mode of transport by which they arrived. Rather inconvenient. The use of an agent may help if intending to have crew fly into Indonesia to join the yacht and depart the country on board.

    Crew that needs to be signed off the boat while in Bali, must leave Bali on an international flight. Those who need to fly via Jakarta, thus leaving Bali on a domestic flight, need to be accompanied by an Immigration officer, the person who leaves being responsible for the return fare to Bali of the Immigration official.

    Tips

    • One should carry a large quantity of photocopies of documents, especially the cruising permit and yacht registration document, enough to be given to officials at all ports of call. Note however that many offices are now becoming "paperless" and scanning documents, which is a good thing.
    • A list of offices where visa extensions can be obtained can be found at http://www.indonesiapassport.com/immigration_offices.htm
    • There is a $20/day fine for visa over stays.


    Last updated:  October 2018

    Customs

    All forms now required are generated by the new on-line system.

    Vessel Declaration Form

    Under the new regulations, temporary import documentation (PIB) for foreign yachts arriving in Indonesia for Customs purposes has changed. It has now been replaced with the requirement to submit a Vessel Declaration Form to Customs via the new online system in advance of your arrival. This will be forwarded to the Customs Office at your chosen first Port of Entry.

    The Vessel Declaration Form can be used as a protection document during your cruising in Indonesia. The Declaration is valid for 6 (six) months and automatically extends every 6 (six) months up to a maximum of 3 (three) years, as long as you report to a Customs Office every 6 months for renewal.

    This is where the confusion begins. Feedback from cruisers and officials has resulted in varying answers as to how this reporting should be done:

    • Return to Customs at your original POE every 6 months (Benoa).
    • Report to Customs at your original POE by e-mail, phone or fax every 6 months (Sabang and Tual).
    • Report to ANY Customs office every 6 months (yacht agent).

    With so much confusion as to how this reporting should be done, it is recommended you check this procedure with Customs at your first port of entry. Use of an agent may also help.

    The time-limit for the Vessel Declaration applies to the yacht only. The crew must adhere to their visa regulations.

    Firearms
    Firearms may be left on board if they can be locked and sealed. If not, they will be taken ashore and bonded until the yacht leaves. This can involve Military Intelligence and other problems, so having a sealable locker is advisable.

    Alcohol
    It is also advisable to declare any alcohol and have Customs seal that in a locker too.

    Bringing spare boat parts into Indonesia
    There is a clause in Indonesian customs that recognises that your boat and parts are under temporary import from Customs thus negating the need to pay any taxes or duty on any items associated with the vessel. Ask your agent for details.

    Last updated September 2016.

    Health

    Malaria prophylaxis is advised, although the risk is generally low.
    Cholera is a risk.
    Jakarta water should not be drunk so if you fill your tanks here best keep it for washing or dose it with chlorine. Drinking water is much cheaper to buy here than in Singapore.

    The biggest danger is infected cuts and bites, but local doctors offer good treatment.

    Cruisers checking into Sorong in June 2016 reported that this was the first country they had visited where officials wanted to see the crew's international vaccination cards.

    Documents

    Papua

    For sailors in Papua and West Papua, police currently require a surat jalan. This is a local travel permit which is not provided in advance, but can be obtained from police at your port of entry in Papua or West Papua. The police are very serious about this paperwork being acquired.

    See Jayapura for more details.

    Note: Since the introduction of the new Clearance System for yachts in Indonesia, we have not received confirmation that this paperwork is still required.

    Raja Ampat

    Individual Visitor Permit

    A permit tag structure is in place and enforced by the government. The permit is valid for 12 months from date of purchase.

    Raja Ampat Marine Park Cruising Permit

    Permits are available for international yachts for 1, 3, 6, 8, or 12 month periods. This is enforced by the Coast Guard and must be available on board for inspection at all times.

    Permits are necessary for all districts, reserves, national parks and marine protected areas in and around Raja Ampat, Indonesia.

    Last updated:  August 2018

    Fees

    Under Indonesian law there are no fees for clearing in or out of the country, however, at some ports it may be difficult to avoid having to give "a gift". Be prepared to bargain over how much it needs to be.

    Overtime is charged outside of working hours.

    There is a harbour departure charge in Bali and in Sabang cruisers report being charged a quarantine inspection fee on departure and a harbour and lights fee (over 20 net tons).

    Visa-on-arrival fee is approx. US$35, valid for 30 days (NOT 1 month) and the day of arrival and the day of departure both count.

    The 60-day Sponsored Social/Cultural Visa ("Sosbud") costs about US$48.

    Raja Ampat Marine Park

    Vessel Permits

    Cost is based on vessel size, LOA, draft, gross tonnage, passenger and crew count (in accordance with Indonesian cruising requirements.  Prices start from US$80 to US$2500 per vessel.

    Citizen Permits

    Raja Ampat Marine Protected Area Permit for foreigners is 1,000,000 IDR (approximately US$70) per person per year.

    Last updated:  August 2018

    Restrictions

    Yachts are strictly prohibited to charter during their cruising in Indonesian waters. The yacht and crew are only permitted one voyage through Indonesian waters as stated on their cruising declaration form, from their first port of entry to their port of exit with the time period being the same as that on their visitors visa..

    Travel to Irian Jaya requires a special permit from the State Police. Violence is possible in Northern Sumatra and South Maluku.

    Local Customs

    As a rule, Indonesians are courteous and understanding. Visitors should be the same. Like other countries of SE Asia, a calm attitude is highly admired, especially if things are going wrong. Keep calm and cool when bargaining, or when delayed.

    Indonesia is largely a Muslim country. Dress modestly (no shorts, short skirts, sleeveless dresses or shirts). Public nudity and topless bathing are not acceptable.

    The following are considered disrespectful:
    - touching the head (especially those of children).
    - using the left hand to give or receive, when eating with fingers, use the right hand only.
    - pointing with fingers, use your thumb.
    - beckoning (a bus or person) with your hand raised, use a flapping motion of your right hand down by your side.
    - crossing your legs when sitting.
    - putting your feet on tables.
    - entering a house with your shoes on.

    A great website that has some excellent articles on Balinese culture (symbolism, dances, offerings, calendar etc.) is produced by Murni's (hotel, restaurant in Ubud). Go to http://www.murnis.com/culture/index.htm. Our thanks to SV Totem for passing this on.

    Clearance Agents

    Asia Pacific Superyachts Indonesia
    Offices in Surabaya, Bali and Lombok but coverage is nationwide
    Tel:+62 361 736610
    Sail and Motor yachts, generally in 20m+ range
    Frenky Charles
    Jl Taruna Rt 05 Rw o3 Kelurahan Tode Kisar, Kupang
    Tel:+6282247691351
    Yacht service Agent in Kupang. Speaks good English. Clearance for Indonesia and West Timor (plus organises food delivery, fuel, tour and money change). Sponsor for cultural visa 30 USD/person.
    Hellen Sarita de Lima, S.H.
    Jakarta & Ambon
    Tel:+62 813 4304 3600
    Clearance and shore support services.
    Isle Marine Services
    Serangan (just north of Bali Marina) , Benoa Harbour , Bali
    Tel:+62 361 996 74 51 - Mobile: +62 (0) 81 238 478 50
    Contact Ruth. Clearance, Visas, Moorings available, Guardinage.
    PT. Indonusa Segaramarine
    Contact: Stephanus S. Djajasaputra
    Established in 1996, superyacht agents based in Bali.

    Pets

    Animals must remain on board on most islands. There are severe penalties on Bali for landing animals.

    April Cunningham
    April Cunningham says:
    Nov 05, 2018 05:52 PM

    Hi Arvid, Thanks for your comment.

    I recommend that you join this Facebook group as well as posting on the routing forum on Noonsite:

    https://www.facebook.com/groups/SailSEAsiaGroup/

    You might struggle to sail from Bali to Timor Leste and back again in one week. You will be going with the trade winds one way, but sailing into them on the return leg to Bali.

    The most popular route is to go along the north coast of Lombok/Sumbawa then to Labuan Bajo (Flores) and then to Kupang along the south of Flores.

    The winds seem to be swapping from SE to NW monsoon at the moment, so another route would be along the south coast of Lombok and Sumbawa and then sailing between Sumba and Flores into Kupang.

    Best regards for your crossing,

    April

    Arvid Nicolas
    Arvid Nicolas says:
    Oct 24, 2018 04:41 AM

    Hi, That 3yrs stay in Indonesia is ending soon :( Has anyone here done so and sailed from Bali to East Timor and back to Bali? Planning to do so in one week and wondering if anyone has any tips and ideas of best route to take and realistic time schedule considering the season change very soon, sailing 3 people on a 33 ft sloop. Any info, tips and update highly appreciated.

    Arvid
    Sv. Tenacity

    Sue Richards
    Sue Richards says:
    Nov 06, 2018 11:47 AM

    Hi Pierre,
    If you go to the Immigration Section and look for the heading, ‘Arriving and/or Leaving by Air’, you will see some advice regarding this (particularly with regards to Bali). You can find this page here: https://www.noonsite.com/Countries/Indonesia/?rc=Formalities
    It might be helpful to engage the services of an agent, and there are several listed on the Formalities page, including one in Bali.

    Pierre Charliat
    Pierre Charliat says:
    Oct 16, 2018 07:24 AM

    Hello everyone,
    I am actually in Bali with my sailing boat. I will leave the boat in Indonesia for a couple of months in order to fly back in France, then I will come back to Indonesia. I see that immigration wants you to have a return ticket or other proof of onward travel before the end of your visa. But in my case I will leave the country with the sailing boat. Does anyone have any advice on how to justify this to the immigration at the airport? Is the vessel declaration form is enough to justify it? Has anybody has done it before? Thank you very much for your explanation.

    Pierre
    SY Sedna

    SVBlowinBubbles
    SVBlowinBubbles says:
    Sep 09, 2018 11:35 PM

    September 2018- checked into Tual with ease. All officials friendly and no fees were charged. The Yachters website had been offline for more than 2 weeks. Even Customs could not connect. They allowed us to use their internet and helped us fill out forms. We were told we are now good until check out, no need to see anyone in other ports. Provisioning in Tual and langur was decent. Tied dingy to customs boat dock where they watched it and kept it safe. Only issue was with John (Jonas) who works on the coast guard boat as a cook I think ? He tried to add a 2 to the bill for our laundry we had done by someone else. We had agreed to pay 12000 per kg for 7 kg so 84000 total. John gave us a bill with $284000 written on it ! We never used him to arrange the laundry, someone else took it and brought it back so he should to even been involved. We highly recommend Tukan to take you for grocery or site seeing, charges 10000 per hour and speaks a little English. Tukan cel 082199239147. He charges 8000/ lr gasoline, and 10000/ lr for diesel. By contrast John wanted 10000 and 15000 respectively. To avoid problems that many have had with John tell him you have arranged with someone else when he first asks. There is another man George whose many recommended as well his number is in the Soggy Paws Files.

    SVBlowinBubbles
    SVBlowinBubbles says:
    Sep 09, 2018 11:38 PM

    Had the same problem. For most of August the yachters site was down. Even hired rally agents and the customs office here in Tual could not get online. Should be working soon now they say.

    Lynda Lim
    Lynda Lim says:
    Sep 04, 2018 09:11 AM

    I had the same problem when trying to register last year and after searching Noonsite, found a reference to using Google chrome. I was using Safari on a MAC. After switching browsers, everything worked smoothly.

    Having used Chrome, I thought our information had been registered into the system. However, when we got to Subang, Pulau Weh (at the western end of Indonesia), we were not in the system. Not a problem.

    The very helpful girls at Bea Cukai (Customs) in Subang simply helped us fill in the information again into their system on the spot - we made sure we had copies of all our documentation.

    We checked out of Indonesia at Kupang, and found all Indonesian officers - Customs/Immigration/Quarantine and the Harbourmaster to be very friendly and helpful.

    It may pay to take screen shots of the system as you are inputting the information so that if the system does seem to accept your information - but is not "there" when you get to your Port of Entry, then at least you can show them that you have tried to use the system.

    Ellen Preischl
    Ellen Preischl says:
    Sep 03, 2018 03:03 AM

    Hi John, had the same problem. Please use this https://yachters.beacukai.go.id/ link. then it depends on browser and system I think. I used 6! adresses till i got in. hints: if you cannot see the verify I'm not a robot then don't submit, it won't work. I got in with the link above on an android tablet with Chrome.
    Good luck
    Ellen (in Darwin)

    John Sanderson
    John Sanderson says:
    Aug 27, 2018 08:34 AM

    I am trying to register to do the online registration for our boat Baringo but I am unable to get a verification email back. I have tried 3 email addresses so far. I called the Indonesia consul in Darwin and they have no suggestions other than to try with more email addresses! Is there any other way I get onto the registration web page or any suggestions at all? Is there a number I can call in Jakarta? We are planning to be in Indonesia in October (presently in Cairns). Very frustrating!
    John
    s/v Baringo

    April Cunningham
    April Cunningham says:
    Jul 04, 2018 09:33 AM

    Posted on behalf of fritsnz:
    Jun 26, 2018 07:00 AM

    If you you want to apply for an Indonesia Visa in Dili [East Timor], you have to do this before going to the consulate by following this website: https://www.imigrasi-kbri-dili.com/

    ty-yann
    ty-yann says:
    Apr 09, 2018 03:13 PM

    Update on Lombok, Indonesia
    by Yannick, s.v. TY-YANN

    Medana Bay Marina on the north coast of Lombok provides moorings, dock with water, showers and restaurant. The bay is open to the north so anchorage is not recommend during the NW monsoon (mid December to March) but it is very pleasant otherwise. A slipway with a a 38T trailer is scheduled for end of May 2018. This will be the first haul-out for sailboats in South Central Indonesia.
    http://www.medanabaymarina.com

    Close to the southwest shore of Lombok, Marina Del Ray and Secret Island Resort in Gili Gede island have moorings in a very protected bay as long as you stay out of the main current stream. A pier dock has been completed (March 2018) in Marina Del Ray and berthing is scheduled for June 2018 as well as a yacht club. Gili Gede is remote, there is no tap water and food provisioning is a bit complicated but is a valuable choice to leave the boat unattended in the water all year long.
    http://www.lombokmarinadelray.com

    A map with waypoints for sailing around Lombok and a map for provisioning in Mataram are available at http://atlasformariners.blogspot.com

    Seathan
    Seathan says:
    Nov 28, 2017 01:04 PM

    A quick update on getting visa extensions in Indonesia (for the 6 months social visa aka 211/60)

    We have been in Indonesia since July 2017 and after clearing into Biak (Papua) we have done 4 visa extensions. When you clear in, you are good for 2 months until you need your first extension. The first extension is when they take your fingerprints, eyescan and photo. And of course there are lots of forms to fill in. And then for the next three extensions you will need to fill in all those forms again. They ask you to apply for the extension one week before expiry of the previous one. Many people will tell you that you need an agent and that’s simply not true. You do need an Indonesian sponsor but you don’t need an agent. There are a lot of forms to fill in but it is perfectly do-able. We used Raymond Lesmana as our Indonesian sponsor and paid him the one-off fee of RP1,000,000 (USD75). You need a sponsor letter when you apply for the VISA (which you need to do at an Indonesian Consulate before you enter the country) and then again you will need a new letter every time you apply for an extension. They will try and tell you that in some places (Makassar, Labuan Bajo, Mataram) you need a local agent or an original posted letter. NOT TRUE. We just completed our fourth and last extension in Mataram, Lombok. Everyone told us we had to use a local agent instead (even Raymond thought so) but we found that hard to believe as Indonesia is trying to get rid of corruption and the process should be the same everywhere. So we asked Raymond to email us the sponsor letters, printed them, put the required post office stamps on and then took them to immigration in Mataram, Lombok. We had no issues at all getting our extension. We even got our visa same day. So don’t believe the rumours and don’t pay extra for agents you don’t need! Immigration will usually process your extension in three days but if you ask nicely and explain that you are in a hurry to leave because of the weather forecast they can process it same day or next day. One final thing; you don’t need to be in a port of entry for an extension. There are many immigration offices all over Indonesia. We did one extension in Wanci, Wangi Wangi, in Wakatobi. Our sponsor thought we couldn’t do it there but we decided to try anyway and they were the most helpful immigration office ever. They even filled in all the forms for us.

    Audrie and Seathan
    S/V Rehua

    Sonrisa
    Sonrisa says:
    Nov 13, 2017 03:55 AM

    We came from PNG to Tual in the Kei Islands to check into Indonesia without the full visa. We had done the online form, but according to the Immigration agent there you can only get the 30 day NON-renewable visa there not the 60 day that it sounds like you can get at some of the other official ports. Beautiful place to be, head around the west side of the island for some beautiful withe sand beaches and coral for snorkeling.

    alampeto
    alampeto says:
    Oct 10, 2017 12:13 AM

    I am new to this group, and want to say hi to everybody here.
    My Name is Peto Alam, I lived in North Sulawesi (Gorontalo) Indonesia.
    I joined this group based on many recommendations from yachts that visited our place in Gorontalo.
    I would like to share any information regarding yachting around Indonesia, especially in the Northern Sulawesi Sea. Since there is not much information going around I think, I hope I can help anyone who needs it.
    I have a YACHT INDONESIA GUIDE BOOK on my blog:
    https://saronde.com/2017/10/07/yacht-indonesia-guide-book/
    The information originally came from the Indonesian Ministry of Tourism. But somehow this info can't be found on the internet, so I try to re write it again on my blog, to be accessible for everyone.

    Sue Richards
    Sue Richards says:
    Sep 30, 2017 09:46 PM

    Posted on behalf of Liz Datson - Update on beautiful Pulau Bawha (southern end of Anambas Islands)

    Resort is now up and running.
    Anchoring in lagoon is prohibited. You must use a mooring buoy, for which there is a fee. $5 US per foot per night.
    This mooring fee entitles you to access the resort, the restaurants bars etc.
    The resort was most welcoming, but it's a costly mooring. The meals etc. were excellent and on a par with Australian prices. (Cost in IDR.)
    We were invited to join the house guests at dinner or we could opt for a private table. We didn't try the alcohol, but tea, coffee, water and soft drinks appeared to be free as part of mooring fee.
    They can take credit cards - "as long as wind is blowing the right way" - apparently a temperamental signal.
    No wifi available in public areas, it is restricted to the individual accomodation.
    There is security 24/7 at the end of the jetty, who apparently monitor ch 16. Security arrived within minutes of us taking up the mooring buoy, to indicate it was ok but there was a fee. They disappeared and came back with a chap from the resort who came on board with paperwork (boat details) and to tell us what the fee was, and that we were welcome to come ashore to the bars and restaurants.

    Next day we were pointed in the right direction to the walking tracks which take you through to to the North end of the island and eventually we found our way through to the cliff above the lagoon to take the obligatory stunning photo!

    Oh, and thanks again to the Howarths and Sue's for their anchorage information around the Anambas - invaluable resources for a very beautiful destination.

    Liz
    K'Gari

    Keith Stirling
    Keith Stirling says:
    Oct 17, 2017 08:08 PM

    Ahoy. Regards visa extensions for social visas at Sibolga. They will only accept local sponsors and refused Raymond Lesmurda's sponsor letter. We used Mr Beng Beng, for $100 each time for two extensions. No problems.

    We are sailing up the West coast of Sumatra to check out at Sabang in the next few days.

    I was boarded at gunpoint by 2 officials in Lagundri bay on Nias. They demanded a port clearance and valid visas. They left after 2 hours, but my Samsung phone went missing with them! Beware!

    Keith from surf machine.

    Sue Richards
    Sue Richards says:
    Sep 30, 2017 08:49 PM

    Posted on behalf of Catamaran JAVA:
    A few new experiences in Indonesia I'd like to pass on:

    1) Visa Extensions/Renewals
    Kupang Immigration, not good for Visa renewals. They are OK for checking into the country, but if you just want to do your monthly Social Visa renewal, this is not the place since they require you to use a LOCAL Agent. We had used Ruth in Bali (info@islemarine.com) to get our Social Visa while in Davao, Philippines. She's a very reasonably-priced, popular Agent. Kupang would not accept her, so we asked around and found Isak who was supposedly the most honest local Agent. He charged us 1 million Rp each and took care of it, but this is 10 times what Ruth charges. Also could not get a receipt from Immigration, I think because Isak gave some money to the "Boss" behind closed doors. I never saw him give any money over the Immigration counter. This duplicity is reported to be a problem in Lombok also.
    In Labuan Bajo it only took 5 days for Visa Extensions with no "funny business".
    Denpassar (Bali) takes 10 days for the same process and you have to make three trips to their office, which will cost you in Taxi fares the same amount as two Visa Extensions.

    2) Visiting the orangutans from Kumai, Kalimantan.
    This was a great experience, but we didn't want to take a two-decker Klotok up the river in the Park for 2-3 days, even though it's touted to be like an "African Queen" experience. This is far from the truth since the jungle is not that dense and there are probably 40-50 Klotoks on the river at any time. So we opted to do a one day trip up and back in a speedboat which worked out for the best as the river was blocked to the last destination, Leakey Camp, by a "floating island" of vegetation (which happens quite often) and we had to turn around. The 30+ Klotoks we passed just kept on chugging upriver to the blockage, thus making their own blockade!
    We rented our boat with driver from Adi (0822 4222 1430) who will most likely visit your vessel offering his services. Very nice guy, was a good guide, good English and we just had to provide our own lunch.

    Hope this helps some of my fellow Indonesian cruisers.
    Evan del Faro, Catamaran JAVA - August 2017

    Seathan
    Seathan says:
    Sep 09, 2017 03:17 AM

    Doom Island, Sorong, Papua.
    A heads up on buying fuel from locals on Doom Island, insist up front that they purchase fuel from the Pertamina Dock just across the water in Sorong, recent deliveries to yachts have come from ships in the harbour, the fuel from these vessels can only be descibed as crude oil at best, a sample jar I saw yesterday was black sludge. The current subsidised price at the Pertamina (08/09/17)is 5100rps a litre, expect a 60% mark up for delivery.
    Gas bottles are obtainable but you will need a DIY decanting mechanism to transfer if you have US style valves.
    Seathan
    svRehua

    mstrommer
    mstrommer says:
    Aug 21, 2017 06:10 AM

    The Indonesian Online Yacht Electronic Registration System is still not working properly. It has taken me half a day to finally submit our Yacht application via Mozilla Firefox. On both Microsoft Edge and Chrome it just sat there after the Register button was clicked, but never registered. It seem that when the form is in one long page it does not work. When there is an arrow to the next page at the bottom of the page and it actually moves to the next page it seems to work. Going back in the form to enter data on a previous page could also possibly throw it off.
    Good luck! Hopefully they get around to fixing this.

    Sue Richards
    Sue Richards says:
    Jul 10, 2017 08:08 PM

    Reported by Matt TenEick of SV Perry - 8 July 2017:

    Just a quick note to alert folks of an issue with the Indonesian Online Yacht Electronic Registration System that's been frustrating to us and a number of others we've talked to. Some versions of Microsoft Internet Explorer will not work with the system and will not allow you to create an entry for your vessel. After filling in all the info and pressing the "save" button the system just sits there. It never reports an error, but your info will not be saved and you will not see the data the next time you log in. The solution to this is to use Google chrome (perhaps some browsers will work too). After switching browsers, everything worked smoothly.

    Also, with regard to some of the comments about the need for a sponsor letter to obtain a 6 month social visa, we emailed the Indonesian consulate in Vanimo PNG and were told in no uncertain terms that we still needed a sponsor letter for them to issue a social visa. This may be contrary to the actual law, but it seems to still be the process they are using at that particular consulate.

    svcoquette
    svcoquette says:
    May 26, 2018 06:59 AM

    May 2018 update on 60-day Social Visa at Indonesian Consulate in Penang, Malaysia: You must have a sponsor letter with your application. Also provide your boat registration and a copy of recent bank financial info. Visa cost 205 MYR. We found a visa agent in Bali who provided us with the sponsor letters for less than $19.00 US each. Recommend www.visaforbali.com, email info1visaforbali@gmail.com with 1-day service. Unsure if we will be able to renew the visa in Anambas as the sponsor whose ID was provided lives in Sulawesi. Note: our photos have been on a white background on the 5 visa applications we have submitted.

    Sue Richards
    Sue Richards says:
    Jun 14, 2017 10:09 AM

    Reply from Rachel Robertson.
    Interesting to see post by Amulet, I was only there last week. I was asked to show the Sponsor letter, which I always have, and the form does say red background. Guess though, she was lucky on the day, as we all know, the rules in Indo can change daily, and depending on who you deal with.
    Always an adventure! Love it. 😊

    Rachel Robertson
    Seaspray Marine Services
    Langkawi

    svcoquette
    svcoquette says:
    May 31, 2017 02:41 AM

    Feedback from Rachel Robertson regarding Social Visa at Penang Consulate is out of date. Info from sv Asylum is spot on. We got visas in both May 2016 and May 2017 and no sponsor needed. Leave that space blank on the application. As we gave our yacht as address in Indonesia, we included a copy of boat documentation with the application as well as copy of bank account. Passport photos did not need red background. Dress appropriately as my husband wore surfer shorts (below knee) but a guard gave him a sarong to wear. I wore 3/4 pants. No comment about our flipflops. Price RM205 each, up from 2016, and painless process.
    Free VOAs are not extendable unless you have applied and paid for a 30-day visa.
    Nancy Paterson
    sv Amulet

    Sue Richards
    Sue Richards says:
    May 29, 2017 12:36 PM

    Feedback from Rachel Robertson:

    Indonesia really has done away with the Cruising Permits!
    We have been there in 2016, and cleared in and out of Sabang, Pulau We. An easy process, all the officials in a small area, and easy walking distance. They are so welcoming of the yachts, and even will throw the captain on the back of a motor bike and ride them around to help with the clearances.
    This year we plan to check in at Sibolga, I will let you know if it is as painless.

    A sponsor letter will still need to be attained if you want to get a Social Visa (a visa that gives you 60 days on arrival, and is renewable every month). This visa must be attained before you arrive in Indonesia. In Malaysia, we use PENANG consulate, it take 24 hours. You need to take your sponsor letter, Sponsor KTP card image, Passport photos (with a RED background) and travel details to the consulate. The fee at the moment is around $50USD per person at the consulate. Sponsor letters can be attained from an agent, or Rally organizer, or any Indonesian Citizen willing to take responsibility for you while you are there.

    There is still also the option of a VOA (visa on arrival) which is for 1 month, but it is extendable only once, so a total of 2 months. Then you must leave Indonesia.

    jkcoolbaugh
    jkcoolbaugh says:
    Apr 06, 2017 08:06 AM

    Regarding the new visa regulations, we just applied for the 2-month social visa (extendable after in monthly increments upto 6 months) in Penang at the Indonesian Consulate. The process was totally painless, and the staff were very helpful. We went on a Wednesday morning just after 0900, and the place was not busy at all. We were given applications to fill out, and a number in the queue. We were seen within 15 minutes, paid our RM205 each, and were told to return the following day after 1400. We returned at 1530 on Thursday, and immediately collected our passports. Requirements were:
    Passport
    Copy of passport Photo page
    Passport-size photo
    Copy of bank account showing funds to be able to leave Indonesia (we stated that we were traveling on our boat, and they did not require an onward flight ticket).
    The application provided was in Bahasa and English. The counter clerk was helpful if we had questions about the form.
    Kudos to the staff at the Consulate for a smooth process.
    Jim & Katie
    s/v Asylum

    Sue Richards
    Sue Richards says:
    Nov 03, 2016 12:48 PM

    Posted on behalf of EMcE on 29th October 2016

    Here I would like to publish my experience in Indonesia. We obtained our 60 day visas in Davao (Philippines )) and planned a cruise south to Australia. When our little boy suffered seasickness we decided to check in at Bitung. The Immigration officials we dealt with were the most obliging, friendly, welcoming officials I have ever experienced throughout the parts of the world I have been to. Full marks Indonesia. You have a beautiful country, largely unspoiled and a friendly welcoming people. My sadness is my need to leave before seeing more.

    Carolyn Goodlander
    Carolyn Goodlander says:
    Aug 20, 2016 03:01 AM

    Don't know if Australian LPG bottles are the same. Newer American LPG bottles have a safety press fitting inside the tank fill. We hired someone to gravity fill our bottle 9 kg, and it would only fill 6kg with old fitting on his hose.

    Sue Richards
    Sue Richards says:
    Apr 08, 2016 10:40 AM

    In Tanjung Pandan on Belitung you can have US-style LPG tanks filled.
    Contact Harun at +62 8117178895 or harun.cahyadi@gmail.com. Harun is a very interesting and nice man and will be happy to help you with sourcing parts or any other assistance. If you are anchored at Kelayang on the NW corner of the island, Efan who runs a restaurant and yacht services on the beach at the foot of the pier (Phone +62 81278344854 or +62 81977781455) can arrange transport for your LPG tanks to Tanjung Pandan which is about a 35 minute drive. Efan also rents cars and motorbikes and can get diesel.
    I believe the tank fittings for US tanks are the same as Australian. But I haven’t filled my tanks in Australia so I can’t say for sure. I know I could fill my US tanks in NZ.
    Bruce
    s/v Migration

    cruiser45
    cruiser45 says:
    Apr 06, 2016 04:20 AM

    We are going to join the Sail2Indonesia Rally this year and have heard about some problems with getting LPG bottles filled as the Indonesians do not have the same fittings as we do in Australia. If anyone can offer me advice,send me a pic of said fitting or supply me with the specifications of said fitting I have someone who can make an adapter for me

    zholland
    zholland says:
    Jan 16, 2016 06:13 PM

    Opportunity to help in Komodo.

    Komodo is a beautiful island to visit -- uncrowded, fine snorkeling, and of course the awesome Komodo dragons in the national park. There is also a village near the park, and the delightful people there could use your help if you have some electrical expertise. They have a small solar-powered reverse osmosis desalination system that was built for them a few years ago, so they wouldn't have to walk 7 kilometers to get fresh water. But the system no longer works, and the folks who built it are nowhere to be found. When the system is turned on, its circuit breakers immediately trip off. If you are bound for this area and think you can help, contact me for more details -- zholland43@gmail.com.

    Sue Richards
    Sue Richards says:
    Oct 22, 2015 02:02 PM

    Transiting through Indonesia - stopping to refuel.
    Posted on behalf of Robert Geier / SY China Dolphin

    While in transit from Darwin to Malaysia I needed to refuel, but did not have a visa or CAIT for Indonesia, so was not sure what kind of reception I would get when I stopped in Bali looking for diesel. There is was an Indonesian Marine Police boat stationed in Benoa Harbour, and after explaining my problem to them they were extremely helpful in letting me tie up alongside, calling their fuel supplier who turned up with a barge about an hour later and charged a very low rate for diesel, and drove me to an ATM to get cash for payment. I am not sure if all cruisers will get this kind of help when stopping in Bali to refuel without visa or CAIT, or if I just got lucky, but worth trying if anyone else is in a similar situation.

    Sue Richards
    Sue Richards says:
    Aug 15, 2015 08:59 PM

    Hi Daniel, Jimmy does talk about routes to and from Indonesia in chapter 18 of WCR. His "World Cruising Destinations" goes into more detail about the cruising season there. In a nutshell; yachts usually cruise the islands from east to west and if this is planned to coincide with the SE monsoon (May to September) this will benefit from favourable winds. Yachts arriving from the north, should encounter more favourable winds during the NW monsoon (December to April), but this is not necessarily the ideal time as the weather is rainy and squally (plus is the cyclone season in the Timor and Arafura Seas). Jimmy recommends planning a voyage for the transitional period - head south during the spring (March to April) and north in the autumn (September to October).
    Suggest you also read the cruiser reports adjacent as this will give you a good idea of timings.
    You might also want to post your question on the weather and routing forum - link to it from top left of noonsite below the Pantaenius logo.
    Finally - try taking a look at various cruiser blogs - there are heaps listed on the cruisers websites page (under general tab above) - go to the SE Asia section and check them out.

    Daniel Baydreamer
    Daniel Baydreamer says:
    Aug 15, 2015 04:36 AM

    Hello guys!

    Does anyone know where to find information about when to sail in Indonesia? Is it ok to leave the Pacific late november (just before the cyclone season kicks in) and straight up to Indonesia towards Thailand? I have the "BIBLE" (world cruising routes) onboard but I fond no information about this area!

    //Daniel

    Sue Richards
    Sue Richards says:
    Jul 21, 2015 07:05 AM

    Posted on behalf of SY Yindee Plus:
    We arranged our CAIT for Indonesia with Lytha in Jakarta ("PT. Kartasa Jaya": email cait@indo.net.id). It was superbly efficient and we received the documents by email within the 30 days she stated. The original CAIT was posted to us by courier and should have arrived 'next day' but took two, so pretty good.

    Sue Richards
    Sue Richards says:
    Jun 29, 2015 05:30 PM

    Posted on behalf of Rebecca Childress:
    Update on our experience using our Indonesia Social Visa (Visit Visa) from Timor Leste

    We were surprisingly stamped in for 60 days when we checked in to Kupang, even though our visa said 30 days on entry, and then renewable up to 6 months. Unfortunately, when we went to renew the visa after 45 days, we were told that it was our fault that we were 15 days overdue, and there would be quite a large fine (almost $1000 USD!). We were able to negotiate out of this fee, but by the time this was complete we only had 3 days left on the 60 days. Not enough time to renew the visa again in Lombok, so we were forced to check out and leave Indonesia.

    SO if you see 30 days printed on the visa, renew it 7 days before the 30 days is up to avoid any problems ...even if the stamp says 60 days! Does any of this make sense? Of course not, but such is Indonesia paperwork.

    Rebecca

    Sue Richards
    Sue Richards says:
    May 25, 2015 03:46 PM

    Posted on behalf of SV Villa G:
    I would like to report on a very fine area for cruising in eastern Indonesia. It is Triton Bay and the surrounding areas south of Kaimana Western Papua, Indonesia. Very few yachts have been noted in this area, but it has beautiful waters for diving, friendly people and virtually no tourism at this time. A few liveaboard dive boats come through, but little else.

    This is a great place for people traveling between Raja Ampat and Australia. We spent 3 months in the Raja Ampat area and two months in the Triton Bay area. Both to be recommended.

    For immigration and customs in the Triton Bay area, the closest port is Tual. Both agencies are very helpful. The nearest town to Triton Bay is Kaimana. It has the basics including food and fuel and flights to other areas of Indonesia.

    We have prepared a section on our website. The relevant page can be found here: http://www.villa-g.com/22-crusing-notes/322-triton-bay-kaimana-tual.

    cruisingguideindonesia
    cruisingguideindonesia says:
    Mar 19, 2015 04:34 AM

    Sabtu 7 February, 2015.

    Batam, Riau Islands (ANTARA News) - Indonesia plans to ease the processes involved in the issuance of entry permits for foreign-owned yachts, to boost the yachting tourism sector. Tourism Minister Arief Yahya said here on Saturday, "It is hoped that it will, soon, take only two hours to issue a permit." He made the statement here while visiting Nongsa Point Marina in Batam, Riau Islands province, in Sumatra.

    The government will adopt an online system of issuing permits known as the Clearance Approval for Indonesian Territory (CAIT Online), he stated, adding that it also plans to extend the stay permit for yachters from three months to six months.

    Andy Scott
    Cruising Guide Indonesia

    Hans Peter Gaspers
    Hans Peter Gaspers says:
    Sep 06, 2014 09:41 AM

    We have build a small Marina for motor boats and catamarans in Jepara near Semerang. Long term storage in Marina or on the dry is available. 24 hour security, very good short and long term rental rates. For information please email to info@ crestridermarine.com

    Dana Fowlkes
    Dana Fowlkes says:
    May 27, 2014 04:06 PM

    Coming into Indonesia from the southeast (Darwin) needs to be completed by the end of November. The Arufura sea between Darwin and Timor can be nasty as the cyclone season approaches. Once north of Timor, Flores etc the northwesterly winds will make the sailing a bit rough between late November until April, but at least safe from cyclones. As you get north of the equator the winds become more favorable for heading on to Thailand as the northeast monsoon winds will be coming across the Malay peninsula.

    Daniel Baydreamer
    Daniel Baydreamer says:
    Mar 20, 2014 08:29 PM

    Hi!

    I am wondering about the seasons in Indonesia! Is it possible to sail in Indonesia during the cyclone season in South Pacific? Possible to sail directly from Fiji to Indonesia and continue up north towards Thailand during the cyclone season?

    Feelhip
    Feelhip says:
    Mar 11, 2014 09:03 AM

    Pork and beef can be found everywhere in Indonesia, may be not in deep country villages.... Beef in Bali (Hindu) is either local or imported from Australia.Pork is generally available in super-market and conditioned in plastics bags to avoid contact by Muslim people.
    Bali marina is a mess. I leaved in Bali for 5 years and I have seen this "marina"getting worst and worst by every month.

    svpelican
    svpelican says:
    Feb 27, 2014 05:36 AM

    Don't bother attempting to get anything freighted to Jayapura from overseas. Waste of money & time. I ordered a new anchor winch motor from Defender US and paid for priority international FEDEX to be deliverd to main post office here. Cost $170 then when it had not arrived found that Fedex agent in Jakarta had not informed me of the Customs charges. I paid these ($140) and sent copy of receipt by email. It took 3 days and numerous phone calls to so called customer service to get them to acknowledge receipt of payment. They promised package would be in JP the following day but no. Package is now in Sulawesi office but this morning told that it wpould take maybe one week to get here in JP. Now they say I have to pay MORE money to get it here and not sure when!!! Customer service refuses to put me through to management and manager does not answer multiple emails. Manager is "sick, at lunch, not here yet" and will call back but never does.
    I have called Defender in US but they say it is Fedex problem. I have emailed Fedex but no reply. DO NOT USE FEDEX FOR PACKAGES TO WEST PAPUA. jAYAPURA would rank as one of the worst places to be stuck in Indo - heavy traffic, smog and over powering police & military presence.

    Sue Richards
    Sue Richards says:
    Nov 25, 2013 03:35 PM

    "Gifts" or Bribes

    We have now cruised in Indonesia twice for 3 months on each occasion and have never been asked for a gift or a bribe by any official or anyone.

    We have offered money where a service has been carried out for us and have probably paid a bit too much for fuel where it has been brought and carried for us, hardly a bribe. We have given goods to locals where they were obviously poor such as an old dive mask and even a very old pair of binoculars on one occasion but equally we have been given fish and coconuts with no expectation of payment. It is not a bad idea to have some sweets handy for the kids and if you are feeling generous beer and cigarettes are what most of the fisherman want although I usually point out that they are Muslim ...and they look a bit sheepish! We carry a variety of goods as giveaways, including fishing line and hooks, toothbrushes and soap, condensed milk, coffee in sachets, various canned goods etc and these are well received.We do however usually try to make it a “trade” even if the trade is only that we are allowed to take their photograph...which in any case they like.

    However we have never been asked for any sort of financial inducement but have been entertained to dinners and even on two occasions were asked to family events...one a wedding breakfast and one a circumcision celebration! The more remote the venue the greater the welcome and you will be continually asked if you mind having your photo taken. The welcome can be a bit too much sometimes but most Indonesians can take a hint that it is time for you to sleep, eat or, we are told an effective excuse, is that it is time to pray.

    Chris
    SY Gryphon 2

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