Penang - General Info

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Description:

Penang is justly famed among cruisers for its medical services, superb food and provisions, developed retail sector, and its multicultural and friendly population. Services catering specifically to cruisers are sparse, but many services are available in the well developed industrial and commercial environment for those who seek them.

On 7 July 2008, George Town, Penang, was, together with Malacca, formally inscribed as a UNESCO World Heritage Site. It is officially recognized as having a unique architectural and cultural townscape without parallel anywhere in East and Southeast Asia.

Position:

05° 25’N, 100° 21’E (off George Town)

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Penang was last updated 5 years ago.

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  1. April 25, 2018 at 8:44 AM
    Data Entry3 says:

    I just had my Plastimo 4 man offshore life raft serviced by Ocean Success in Penang. I found the staff, including the on-site manager Rahma Shareef to be courteous and professional. We called a few days ahead of time, asking if they could service our life raft and which day would be best for them.

    We drove up from Pangkor (approximately 3 hours) and when we arrived at 1100am, they immediately got to work on it. They took the life raft out of its canister, examining all bits and pieces and then inflating the raft with their air system. We came back two days later, and the life raft was all packed up with new flares etc – and all for a very reasonable price.

    Our cost was RM837 ($279CDN) but any raft’s cost will be highly influenced by what has to be replaced. In our case, we had 3 flares replaced and a few batteries, no food/water/medicine. I wouldn’t hesitate to bring a life raft to this facility, it is clean, tidy and very professional. The last service our life raft had was in the Eastern Caribbean at twice the price and half the quality.

  2. November 21, 2017 at 3:19 PM
    Data Entry3 says:

    Have just had our 2 liferafts serviced by Ocean Success in Penang. Overall they were very professional and did a good job with a rapid turn around and reasonable rates by international standards.

    I found them very pleasant to work with and was able to specify exactly what equipment I wanted packing into the raft. Replacement items to SOLAS specs (such as flares, food rations and water)standards were readily available at reasonable rates.

    Contact Nadya at Ocean Success on _+60331662503
    Paul Johnson
    SY Asia

  3. August 21, 2017 at 4:13 AM
    Data Entry3 says:

    Yeow Cheong Foundry in Penang has moved to 296, Pengkalan Weld, MacCallum Street, but their phone number is the same. Wholly recommend them.

  4. February 24, 2017 at 9:04 AM
    Data Entry3 says:

    The manager of Ocean Success can be a cantankerous old woman. “You don’t have to be here to watch us repack your life raft. Go and come back. What, you don’t trust us?” With that, there was no doubt we would be there to watch each step of the inspection process, especially since she refused to give us a written statement of the charges for the packing and items to be replaced.

    She would not photocopy her handwritten information for us nor allow us to photograph the information. For whatever reasons, miscommunications or otherwise, it seems we would have been charged for items in the repacking process that in the end did not get done, like replacing the wire triggering lanyard and the internal visual inspection of the gas inflation bottle.

    Because of this, our expected bill was reduced to a total of $175.00 including having one of their employees pick us and the raft up from our marina and taking us to the Ocean Success shop. That one-way trip cost us $20. We took an Uber taxi for the return trip cost us $5.

    Only after we were home with our inspected raft did I realize the inspector did not inflate the floor of the raft for inspection. I completely overlooked what should have been the inspectors standard routine.

    Of the 4 state licensed life raft inspection stations I have visited in Malaysia, none would qualify for licensing in the United States, New Zealand or Australia and quite possibly many other countries. Nor would these stations qualify for being a service centre for many known brands of rafts used on pleasure boats.

    First, the inspection room is not a sealed room with a climate controlled environment. Garage size doors open to the outside allowing ambient tropical temperatures and humidity to contaminate the rubber of the life raft. The inspection area should be a comfortable temperature with low humidity air, sealed from the outside environment.

    The second deviation is the air used to inflate the raft for air holding ability is not filtered to remove contaminants and humidity. It should be very clean and dry, like what goes into a SCUBA tank. After deflating, the unfiltered air can adversely affect the integrity of the rubber over time.

    Third, the inspection surface is the painted concrete floor which everyone walks on with their shoes. Sand and dirt from the floor will cling to the life raft upon repacking causing abrasion. There was no attention to vacuuming the floor prior to or during the inspection of our raft.

    On the positive side, Ocean Success allows the customer to choose what items they want to go back into their raft, unlike in Australia and New Zealand and America. In those countries, the mandatory replacement of loose items and their exorbitant cost structure, can make the purchase of a new raft, rather than repacking, an attractive alternative.

    So in the end, like many boat projects, you can’t just blindly turn the project over to a contractor and hope for the best. You have to be an active project manager and keep a watchful eye on the process.

  5. October 24, 2016 at 2:14 PM
    Data Entry3 says:

    Re: Clearance in the Penang, Malaysia profile
    23 September 2016

    As of September 1, 2016, Jabatan Laut (Harbor Master/Port Captain) relocated to the Jabatan Laut Wilayah Utara building on Jalan Aquarium, Gelugor, Penang. The clearance office is located directly to the left, behind the sliding glass doors, as you enter the front door.

    The building is located approximately 1 mile south of the Gelugor Tesco Hypermarket and although the building backs onto Tun Dr Lim Chong Eu Highway, you can only reach it from back roads. Google for directions.
    Nancy Paterson
    SV Amulet

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