New Noonsite Beta Launch

April 30th 2019 sees the launch of a new Noonsite with a new platform and new design.

Published 5 years ago

For 20 years Noonsite has been providing sailors with up-to-date news and information, covering nearly 200 countries and over 2200 ports.

Today we are proud to announce the launch of our new website on a new platform and with a new design. The new site has various improvements over the old site from faster page load times to mobile compatibility.

As this is a beta launch, please bear with us as we smooth out the rough edges! You can expect to see continuous improvements over the coming weeks and new features over the coming months.

As you can imagine, migrating nearly 20 years of content was a massive undertaking. We have moved 90% of our content to the new platform and the rest will be making the move over the coming weeks.

If you are a member of Noonsite your account has been migrated to the new platform. Your password however has not and you will need to reset your password using the “Forgot Password” feature found on the login screen.

Please note that you should use your email address as your login name.

Please note that depending on your email provider the password reset email may bypass your inbox. For example Gmail is known to filter these messages into the ‘Promotions” folder. Please also check your spam folder if you don’t see the reset email.

If you are not a member, why not join us today? Membership is free and comes with lots of perks. Join one of the longest running online sailing communities as we set sail for the next 20 years!

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  1. July 24, 2023 at 4:12 PM
    jacquesvanrooyen says:

    i have no idea how your new website works. seems like i cannot find anything i need and i just renewed my membership. what a waste. is all the info in a sidebar now? very strange functionality

    1. July 24, 2023 at 4:33 PM
      profile photo
      Sue Richards says:

      Sorry to hear you are having problems navigating the new look Noonsite, this latest version was launched in March 2023.

      Indeed – use the hamburger menu (the 3 lines top left) to navigate around. You can explore all the options, but getting to countries simply use the country search box, or put your port/country into search and it will get you there.

      Once on country and port pages, navigate using the blue bar with icons. They are self-explanatory – an “i” for general information, a list for formalities – an anchor for ports, a speech bubble for comments posted by users, etc. etc.

      Give it a try and see how you get on. I am sure you will be able to work it out quite quickly.

      The big difference is that every section is now a new page – so instead of scrolling, scrolling, scrolling down a big page of info. , you now go back to the icon to click on the next section, or use the next section link at the bottom of the section you are reading. This makes page load times much quicker (important especially for our users in poor signal areas) and means you don’t have to scroll continually to find the info. you need!

      Do let me know if you continue to have problems.

  2. July 22, 2019 at 10:32 AM
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    mogle says:

    Your folks are doing a great job, but! After three months since the ‘new beta site launch’, thousands of feedback. When can we expect that the shortcomings of the new design to be fixed or improved? The main issue is the complete lack of a menu system.

    Yes, the new layout might look better, the old GUI was outdated. But without a menu system? The old layout and menu were many times better. I strongly advise you to implement a better menu. If not – all the hard work you have done will be waisted. If not done shortly, I predict the website and community will soon be a thing of the past.

    1. July 22, 2019 at 10:33 AM
      profile photo
      mogle says:

      If you need the or advice, I do this for living. Drop me an email.

  3. May 25, 2019 at 7:55 PM
    udy-yosha says:

    Seems like an amazing downgrade to what used to be a very useful site, with context navigation. Unfortunately this one will not do it. pitty

  4. May 25, 2019 at 5:32 PM
    fairwindlynn says:

    This new site is a nightmare. The old one was perfectly navigable. This one is overloaded with too much information and too many levels to dig thur to get to the noonsite updated news and alerts !
    Just horrible.

  5. May 25, 2019 at 9:31 AM
    ladigue says:

    Morocco. I’m clearly not in shape this morning.

  6. May 25, 2019 at 9:28 AM
    ladigue says:

    Typing the first letter(s) of ‘Marocco’ in your search box doesn’t yield the country name!

    1. May 25, 2019 at 9:29 AM
      ladigue says:

      Sorry, it is Morroco!

  7. May 25, 2019 at 9:00 AM
    ladigue says:

    Any place where I can inspect & change my user details (username, e-mail, password)?

  8. May 19, 2019 at 10:19 AM
    jandehn says:

    i like the new design. as always, takes a bit of getting used to something new, but am already appreciating the cleaner look. it is also easier to navigate once you get used to the new way the information is arranged. onwards and upwards!

  9. May 19, 2019 at 3:10 AM
    SaonaJim says:

    Definitely NOT LIKING the new web design!!!

  10. May 17, 2019 at 7:46 AM
    teddyj says:

    Pet information and fees please!!! I’ve always used this site to find the specific
    details about checking into and out of countries and now I can’t find links to those specific details. I understand that there is some information for each “main port”, but there used to be more and I sail with a dog so the pet information helped a ton! I also don’t see links to paperwork that we might be able to download, print, and have filled out prior to arriving. I don’t see a “formalities” link or a “fees” link amongst several of the other links and information that used to be provided and easily navigated.

    1. May 17, 2019 at 7:36 PM
      profile photo
      sue-richards says:

      Hi Teddy, when you are in the country, just click on the country name (there’s an arrow next to the country name indicating there’s a dropdown there) and you’ll find all the content for the country, including formalities, fees and pets (last section of formalities).

  11. May 17, 2019 at 4:06 AM
    meraki says:

    Hello people, could you tell me why this change? What is the reason for changing the website so radically? Thanks

  12. May 16, 2019 at 10:46 AM
    Bfree52 says:

    Ok, maybe it’s my years combined with too many sundowners (nah, that can’t be it, but I can’t find the news. It used to be over to the right. I need help. Pictures or no more than two syllable words
    Yep, I’m logged in, finally

    SV Just Now

    1. May 16, 2019 at 12:10 PM
      profile photo
      sue-richards says:

      Hi SV Just Now – The latest news page is coming. For now all news can be found under the relevant country – it’s still being posted. Go to the country and click on the country name to get the dropdown menu. “Related News” is listed there. Once we have pushed Latest News live, it will appear in the main hamburger menu, along with Latest Reports etc.

  13. May 16, 2019 at 2:00 AM
    trees-van-mierlo says:

    Sorry to say: not very helpful anymore. Information cannot be found any more. Please add a ‘find’ field … at least!

    1. May 16, 2019 at 12:07 PM
      profile photo
      sue-richards says:

      Hi Trees, yes, a search function is coming very soon.

  14. May 15, 2019 at 8:02 AM
    edmundlindau says:

    What kind of moron came up with that redesign?
    The old version was simpler, clearer and easier to use.

  15. May 14, 2019 at 4:35 PM
    Bonniestockholm says:

    I can’t find information about countries! I have logged in!
    I can’t search anything! Is this going to be fixed soon?
    Are out sailing in the world and have relayed at info from this site!

    1. May 15, 2019 at 11:28 PM
      maryannewebb says:

      Things are quite a bit different aren’t they – you need to click on the menu button (3 horizontal lines) to get to the menu and select countries – or just go here Good luck!

  16. May 14, 2019 at 2:49 PM
    sandy1point says:

    How can I obtain imformation on marines world wide ?
    thank you


    1. May 16, 2019 at 12:06 PM
      profile photo
      sue-richards says:

      Hi Thomas, marinas are listed under each port. Go to countries (via the hamburger menu) and once you’ve selected your country, the opening page lists all the main ports (just scroll down to find the main ports section). Once in the port, marinas are listed in the docking section on the opening page.

  17. May 14, 2019 at 2:23 PM
    philipandgeraldine says:

    I don’t like it so far. Where is the menu on the home page?

    1. May 15, 2019 at 11:32 PM
      maryannewebb says:

      It is the button (top left) with 3 horizontal bars on it – that brings up the menu.

  18. May 14, 2019 at 1:37 PM
    profile photo
    mogle says:

    Sorry – this is not working well. The old menu was so much better.

  19. May 14, 2019 at 8:52 AM
    summertime says:

    Sorry guy’s but user testing should have been part of your release strategy. The system is virtually impossible to navigate and the login is shoddy. When most of us struggle to get precious WIFI space and time we do not want to use a system that has taken a leap back into the dark ages, this is a seriously retrograde step.

    Please, please put a link to the old pages so we can find the information we need and have trusted often without question.

  20. May 14, 2019 at 7:28 AM
    amarantha says:

    Oh ok. My bad. I didn’t realise the Explore heading was a link. Cheers.

  21. May 14, 2019 at 6:45 AM
    amarantha says:

    Where are the formalities for clearing in and out of the Philippines? I’ve clicked on the country to find main ports, but unlike the old version there is now no indication of which are the official ports of entry. I click on Cebu only because I already know you can clear there. In the clearance section it says to see the Noonsite/Philippines/Formalities page. Click on that and you end up back at the “Explore Philippines” page. Quite a runaround to get no-where. This is hopeless. By the way the Cebu Yacht Club is on the north-west side of Mactan Island, not the Eastern.

    1. May 14, 2019 at 11:38 AM
      profile photo
      Sue Richards says:

      Thanks for the Cebu Yacht Club info. and alerting us to the broken link Rick, I have now fixed it and we are working hard to get through the site and fix all the internal links that were lost on transfer. We will get there soon, please be patient. Detailing ports of entry on the main ports list is also coming. From Explore Philippines you can easily get to formalities and general info. for that country via the dropdown menu.

  22. May 13, 2019 at 3:28 AM
    meraki says:

    Well … This version is as friendly as my ex-mother-in-law when I took her husband to drink at a beach bar and I returned him the next day.

  23. May 12, 2019 at 11:54 PM
    kapalbesi says:

    Well after endless attempts of having to change my password, as the one I had for many years was no longer accepted, I finally decided it was easier to sign up with new user name and email address. This proved so much easier. So I am able to enter the website…….so difficult to find anything, and in my opinion the old website was far superior and easier to navigate. Make it too complicated, and people won’t bother.

    1. May 13, 2019 at 2:59 AM
      meraki says:


  24. May 12, 2019 at 11:12 AM
    dagardner says:

    How do I search for info?
    I am interested just now in options for crossing the Indian Ocean. Can’t see anything relevant.

    1. May 12, 2019 at 10:33 PM
      profile photo
      sue-richards says:

      The general page for routing in the Indian Ocean is still not present, we are working on it. However, all the reports on that general page are linked to the Indian Ocean Countries. Try:

  25. May 12, 2019 at 5:59 AM
    zoominpeter-40gmail-com says:

    I think your site has got terminal stage fright – no access to information anywhere?

  26. May 11, 2019 at 10:17 PM
    bravozulu9 says:

    I’m brand new here, my first thought was you did the redesign to increase ad revenue….. because any information is un-obtainable..Is it coded by country ??? who knows ..but there are nice bios and pictures of the staff . Seems like CSSN will be a better choice

  27. May 11, 2019 at 6:45 PM
    yourskipper says:

    A new design was needed, but in the process I agree with all the comments, you have lost functionality and information.
    Please either roll back the old design and work on the new one consecutively or quickly add all the requested / previous features!
    It was such a great resource, and so widely used, Im amazed that the upgrade was handled in this way..

  28. May 11, 2019 at 6:08 AM
    kbourgeois1516gmail-com says:

    What happened to the Search function? KB

    1. May 11, 2019 at 12:20 PM
      ashgoodman says:

      Hi Kevin, it is coming soon

  29. May 10, 2019 at 8:46 PM
    afteryou says:

    Old version was 10x better

    1. May 13, 2019 at 3:00 AM
      meraki says:

      Agreed, I can´t find anything

  30. May 10, 2019 at 6:36 PM
    dcstrng says:

    Well… Hmmmm… I’m sure that there is some convince gained that will be clear by and by, but then the North Pole would be more accessible if it were in Miami too… oh well, I’ll eventually figure out where everything is… looks nice tho’

  31. May 10, 2019 at 2:44 PM
    jampi says:

    can you explain how the site works,,,

    1. May 11, 2019 at 12:20 PM
      ashgoodman says:

      Hi Toucan, to navigate the website use the hamburger menu (3 lines in top left) and the Explore menu (found on each country and port page)

  32. May 10, 2019 at 8:14 AM
    alasdair says:

    Hi, I can’t work out whether I am logged in or not. The Home page tells me to register and log in but when I try it says I am…
    I can’t find any help functions, I want to search by country but as far as I can see I have to scroll down through all! Also I specifically wanted to check my Curtesy Flags, but that feature seems to have gone.
    We leave to cross the Indian in two weeks. I just assumed I could get all the information on Noonsite, it appears, sadly that is no longer the case

    1. May 11, 2019 at 12:17 PM
      ashgoodman says:

      Hi Alistair, If you are logged in a red Logout button will show in the top right hand of the site. If you were able to leave a comment you were logged in. Search is coming soon. 90% of our content has already been migrated across and the rest is being moved across as rapidly as possible.

    2. May 13, 2019 at 7:45 AM
      jerrican says:

      Hi Alasdair, I’ve crossed the Indian Ocean a few times but am now land based in Simon’s Town, South Africa. You’re welcome to contact me while Noonsite gets their new site running properly and I’ll see if I can help? Contact me on jeremy*at*capepointrigging*dot*com.

  33. May 10, 2019 at 6:16 AM
    rsheldon6-rs says:

    I cant find the fees for entering countries 🙁

    1. May 10, 2019 at 2:38 PM
      profile photo
      sue-richards says:

      Go to Countries – select the country – Explore Country (and in the dropdown you’ll see Formalities with a little arrow, indicating there’s more info. there). Fees are in Formalities.

    2. May 11, 2019 at 12:19 PM
      ashgoodman says:

      Hi Rob, we have pushed an update this Friday to help users find the subsections of pages. If you use the Explore menu you will now find the sections for fees under Formalities.

  34. May 9, 2019 at 9:06 PM
    giopapy says:

    Where are the news?

    1. May 10, 2019 at 2:39 PM
      profile photo
      sue-richards says:

      Currently, News is found via the Country page – Explore Country (Related news). The latest news is coming very soon and will be accessed via the Hamburger Menu.

  35. May 9, 2019 at 7:10 PM
    rwild says:

    Hi, I noticed you are asking for feedback on specific broken links:

    Countries – Galapagos – Formalities page, under Autografo section, the link to Documents takes you back to the original Galapagos page, no sign of any documents also not in the dropdown menu I found under ‘Explore Galapagos’


    1. May 10, 2019 at 2:43 PM
      profile photo
      sue-richards says:

      Thanks Rebekah, really helpful! I’ve fixed all the links in that section now.

  36. May 9, 2019 at 5:20 PM
    Subvetpiper says:

    I am sure that this is a work in progress and that migration will take time. In its current state the Beta is not nearly as useful or user friendly as the original.

  37. May 9, 2019 at 3:57 PM
    jampi says:

    no info, no return , nobody can open the web and info, no reply,, no,no, noonsite

  38. May 9, 2019 at 9:11 AM
    elyse says:

    i have been a strong supporter of Noonsite for many years, but this latest iteration is just terrible.
    if you don’t fix it fast, Noonsite will lose a lot of friends and supporters.
    i don’t want that and I’m sure most don;t but the current site is almost un-navigable and as a result, not of much use to anyone.
    I sincerely hope your team can get it sorted ASAP

  39. May 8, 2019 at 11:34 PM
    harrydesmondgmail-com says:

    From the comments here, it looks like I’ll just have to be patient and wait for all the bits in the old site to migrate over to your new site.

  40. May 8, 2019 at 6:59 PM
    irma says:

    Have used this site in the past and found it very useful. Now had to re-register to get in (which is fine) but there is nothing there. The Homepage is nice but you can’t do anything with it. The 3 Navigation bars on the left upper site show “contacts”, “about us”, “newsletter” (to sign up only). All nice, but not that useful. No USA info except USVI. Please tell me there will be more useful information?

    1. May 9, 2019 at 2:10 PM
      profile photo
      sue-richards says:

      No need to register to use Noonsite. 3 Navigation bars also show Countries. From there you access all country and port information as I’ve previously described. General pages being migrated currently. Latest news will be live soon, but all news and reports currently on country pages they are associated with.

  41. May 8, 2019 at 6:09 PM
    jampi says:


  42. May 8, 2019 at 4:51 PM
    mfinley says:

    It would be helpful if the dates are listed next to report and comment titles on the initial page- as it stands you have to open each report/ comment link to see when its from- a bit challenging if you are only looking for the most recent information.

    1. May 9, 2019 at 2:09 PM
      profile photo
      sue-richards says:

      Yes, all news and reports will be dated soon – it’s being fixed. Search function is coming too.

  43. May 8, 2019 at 4:47 PM
    mfinley says:

    I’m not sure if its possible to reorganize the site, but it is now very hard to find information. While it loads much faster, it is not nearly as user friendly as the old one. Where is the search function?

  44. May 8, 2019 at 6:35 AM
    giulianotofani says:

    Where is the discussion about TEPAH in Greece?

    1. May 9, 2019 at 2:07 PM
      profile photo
      sue-richards says:
  45. May 8, 2019 at 6:34 AM
    giulianotofani says:

    Better before…

  46. May 8, 2019 at 3:35 AM
    svdefino says:

    This new site is rubbish , change back please

  47. May 7, 2019 at 10:37 PM
    commkbeer-and-co-com says:

    The launch was a bit premature… So many things are missing and making the new site useless as it is. Why publish a beta version? Migrate the data, test the code in parallel and switch when its ready.
    Maybe there was a compelling need to rush the whole thing, but as a result we are left flapping in the wind.

  48. May 7, 2019 at 7:08 PM
    mlbsheret says:

    So far I don’t like it

  49. May 7, 2019 at 5:53 PM
    tonyfleming007yahoo-co-uk says:

    Was a very good website, but now is useless for finding information, no search tool, impossible to navigate. Please please please go back to how it was.

  50. May 6, 2019 at 11:16 PM
    cayres says:

    Why couldn’t you migrate the passwords?
    Trying to log in from the front page just said my password was wrong Was only when I went to information about the beta launch that I saw that I had to reset my password.
    Poor planning and implementation I think.
    As another has said why not leave the old site up for a while whilst the bugs are ironed out of the new site and feedback received from users
    Where have the menus gone? the links to all the other stuff?
    Where is the news page? There is only 1 news item available
    As it stands the new site is pretty much unusable.

    1. May 7, 2019 at 3:05 AM
      ashgoodman says:

      Hi Chris, Migrating passwords was not possible for security reasons as we have moved from one platform to another. The new platform uses much stronger encryption.

  51. May 6, 2019 at 8:30 PM
    s3bpilottelus-net says:

    Please go back to the old format – the beta version is a step backwards.

    1. May 13, 2019 at 3:06 AM
      meraki says:

      A step back? … I would say three kangaroo jumps back … and downhill.

  52. May 6, 2019 at 7:02 PM
    gianfranco says:

    This is terrible…. all I want to read is gone…. in one ward, it has become almost useless….

  53. May 6, 2019 at 5:14 PM
    jampi says:

    hello, please how do you use the site, got registered and nothing,,,

  54. May 6, 2019 at 5:13 PM
    edwinwolf says:

    Help, where is the information? Information on countries?

    1. May 7, 2019 at 1:33 PM
      profile photo
      sue-richards says:

      Hi Edwin:
      1. Hamburger Menu gives you a list of content (which will expand as we migrate the rest of the information)
      2. Countries takes you to the country list (this will be in world areas as before very soon).
      3. Click on the country you want.
      4. First page of countries is as before – scroll down to find Main Ports.
      5. Click on the country name to get other country sections, including formalities (which is where the pet section has always been located), related news, related reports, comments etc.
      6. Click on the port name for the same (all the sections that on the old site were in the left hand column).
      Go for an explore – and if you don’t find what you are looking for, please just ask.

  55. May 6, 2019 at 4:46 PM
    martinwhitfieldmac-com says:

    I used this site frequently to check out pet clearance rules. Where has the pet section gone?

  56. May 6, 2019 at 10:37 AM
    daisysaid says:

    There is an old saying which is very relevant here “if it ain’t broke, don’t fix it “
    Is it possible to access old site please

  57. May 6, 2019 at 9:53 AM
    maciej-markowski says:

    Hello, how do you log out from this new site?

    1. May 6, 2019 at 9:55 AM
      maciej-markowski says:

      Any link to update profile?

  58. May 6, 2019 at 8:05 AM
    kbourgeois1516gmail-com says:

    What a shame!
    Old site was better and more useful.
    -especially the info on the right hand column
    -latest issues, pirates, governments policy changes, etc.
    Where is all the input from other sailors? re: after visiting a port
    Please change back.
    Thank you. Kevin Bourgeois, Nanaimo, Canada

  59. May 6, 2019 at 5:32 AM
    ramigobi says:

    what a pitty
    wi ll have to look for new alternatives

  60. May 6, 2019 at 4:50 AM
    elyse says:

    I can’t work out how to use this
    Where is the news that used to be on the front page?
    I preferred the old site I’m afraid….at least I could navigate it.
    The comments under Countries are old news first…that’s stupid, should be latest at the top.
    Not impressed, sorry

  61. May 5, 2019 at 10:27 PM
    sailingbaydreamer says:

    Ok so if I press the countries name I get the full menu- ok maybe this is not that bad after all

    1. May 7, 2019 at 1:29 PM
      profile photo
      sue-richards says:

      Hi Daniel, we are all so familiar with the Noonsite of old, that it will take a little time to get used to the new version. As we have stated in previous replies – all the information is still there, it’s just a slightly different process to find it – not that complicated once you get used to it (as you have found).
      The general pages, news page and search function will be available very soon.

  62. May 5, 2019 at 8:56 PM
    sailingbaydreamer says:

    does any have the clearance routines fro Colombia? Where can I find this page?
    I have been working as a web designer for many years and it is always smarter to release a beta and still have the original site working on a different address in the same time!

    I am sorry to say but this new version is not really working!

  63. May 5, 2019 at 8:44 PM
    sailingbaydreamer says:

    How do I find basic information such as clearance procedures? Customs and immigration routines? Am I stupid or??


  64. May 5, 2019 at 5:54 PM
    bolero says:

    Sorry for your “downgrade”

  65. May 5, 2019 at 4:26 PM
    decspvgmail-com says:

    I’m usually not against new and improved sites and I tried with this new version, but honestly, it is not good. I used to find so many marinas and places, not very limited, no search, no comments, no nothing…. Noonsite has become useless. Sorry.

  66. May 5, 2019 at 3:38 PM
    nickbrown-aquagmail-com says:

    Logged in to see if I can get any details on the latest pirate attacks in Panama but this site is unusable right now

    1. May 7, 2019 at 1:19 PM
      profile photo
      sue-richards says:

      News about this incident can be found under Related News on the Panama page (click on the country name and dropdown options will appear). There is also a direct link to this news from all pages on the site – see red bar top of site.

  67. May 5, 2019 at 3:09 PM
    stevescott says:
  68. May 5, 2019 at 3:09 PM
    stevescott says:

    As everyone has stated….”This Dog won’t hunt…….

  69. May 5, 2019 at 12:39 PM
    tony says:

    A couple of comments on the revised site
    1 – please don’t list country comments from oldest to newest. They should start with the newest comment
    2 – where are the email addresses for those managing the site? It took me ages to find this comment box not related to a specific country
    3 – where is the ‘Latest News section?
    4 – more to come as you work out the kinks in your new platform. I will give it time but right now not impressed with the changes

    1. May 7, 2019 at 1:16 PM
      profile photo
      sue-richards says:

      Hi Tony,
      1. Yes, we are aware of this and they will be re-ordered as soon as possible.
      2. Hamburger Menu – contacts.
      3. Latest News Page is coming – for now all news can be found via the country page – under Related News (click on country name to see dropdown options).
      4. I am sorry you are having difficulty using the site. Rest assured we are hard at work making continuous improvements to the user interface based on the feedback we get from our members.

  70. May 5, 2019 at 9:36 AM
    jstrickfusshotmail-co-uk says:

    where has all the years of useful information gone

  71. May 5, 2019 at 9:22 AM
    jstrickfusshotmail-co-uk says:

    where is the search

  72. May 5, 2019 at 8:21 AM
    fivecapesyahoo-com says:

    And multiple negative comments from the last few days have been deleted….

    1. May 7, 2019 at 1:12 PM
      profile photo
      sue-richards says:

      Thanks for raising this, it was a limit on the number of comments per page and we have increased that limit to ensure everyone’s comments show. All should be back up now – they were not deleted.

  73. May 5, 2019 at 1:33 AM
    ddakinhkstar-com says:

    This is an enormous step backwards! As an example, I am trying to get details on Radazul Marina in Tenerife. I
    Luckily, I had previously downloaded the “old” version of the information on Radazul and can compare the info directly. On the old version, I can find information like phone numbers quite easily. I cannot find that info on the new site even after I stumbled across the page with “explore Radazul” at the top. The comments were very limited and none had any direct info on Radazul itself.
    Could you please include a link back to the old website until the new one becomes more useful?

  74. May 4, 2019 at 8:41 PM
    debbneff says:

    How do I find pet information for specific countries?

  75. May 4, 2019 at 6:11 PM
    arne-jonsson says:

    This is not an improvement. It looks like it is made with a template, and one that doesn’t fit the purpose very well. Good idea to make it more userfriendly on mobiles and laptops, but I prefer the old layout before this.

  76. May 4, 2019 at 3:38 PM
    keld-hummer says:

    Why changes something which has been working for so many years, this new version is absolutely worthless.
    Go back to the old one.

  77. May 4, 2019 at 2:39 PM
    jampi says:

    log in¡¡¡ can get in at all, how do you use it,,, much better the old version,,, no reply for my queries¡¡¡¡

  78. May 4, 2019 at 9:45 AM
    arkas says:
  79. May 4, 2019 at 6:43 AM
    wapiti says:

    Is having the menu as three little bars on the top left a trendy new thing? What’s wrong with nice clear menus?

  80. May 4, 2019 at 6:42 AM
    wapiti says:

    Pale blue writing on grey is hard to read particularly if it is not bold

  81. May 4, 2019 at 6:41 AM
    wapiti says:

    All the country information updates appear to be dated February 2019 so we have no idea how relevant they are. Also many if not most are missing

  82. May 4, 2019 at 1:28 AM
    taitonga says:

    Thank you very much Noonsite for hosting these infos and making cruising easier!

    The beta-layout is a good idea, but seems to have some usability-issues.

    My thoughts for detail-improvement:
    – I would like to have headlines like “Places” or “Services, Goods and Amenities” not shown, if they do not have content to avoid unhappy clicking.
    – “Click here to see Related User Comments” is making it harder to get the infos as quick as possible.
    – A download or print as pdf option which displays the whole content of the page for offline-use (e.g.passages) wouldd be usefull (without having to activate each drop-down-section first)

    Maybe testing the site first with some powerusers, who do have good internet-access would be a good idea.

    Thank you very much and best regards from Hiva-Oa

  83. May 3, 2019 at 10:24 PM
    monique says:


    Of course it’s a big job. But this doesn’t work out at all. Don’t throw your old shoes before you have a new pair…..

  84. May 3, 2019 at 10:21 PM
    mareknewkate-com says:

    There is no search implemented.

  85. May 3, 2019 at 5:50 PM
    paul-reading says:

    What is wrong with the site there is no content. This looks like a mobile phone app on my desktop? there is no navigation bar I can’t click anything. Hopeless.

  86. May 3, 2019 at 5:31 PM
    svcarina says:

    Hi Sue,
    We can only see the ‘News Item Content’ regarding the launch of the new site. There are no listings under the headings of ‘Place’ or ‘Services’etc. Are we missing something?

  87. May 3, 2019 at 4:41 PM
    timdchapman says:

    Could not find the Formalities section on American Samoa.
    It’s unusual to force a Beta test on everyone. Normally an invited a group of users would test it whilst the original site continued to run.
    I’m sure everything will work out fine soon, it’s a great resource.

  88. May 3, 2019 at 1:47 PM
    jampi says:

    join in¡¡¡ sign in and nothing¡¡¡ why???

  89. May 3, 2019 at 12:40 PM
    janne says:

    where is all the stuff gone

  90. May 3, 2019 at 10:38 AM
    timbev says:

    I hate to say this, but you have managed to turn a wonderful source of information that was easy and consistent into a site that is utterly useless. Please get rid of this beta, and revert back to the old one. Then, re-plan the new site.

  91. May 3, 2019 at 9:34 AM
    sailingtaiyo says:

    Add a side bar to the left with the countries, for route planning that is super helpful. Less clicks the better. Also, I think you have to make sure the permalinks are correct ( audit them ) was showing Croatia for Martinique.

  92. May 3, 2019 at 8:59 AM
    grgic says:

    I’m not found any benefit from a new website design. The old version was much more practical

  93. May 3, 2019 at 6:20 AM
    mailonsbetty-boop-nl says:

    Hello, is the site accessible for IPad? Cannot find a single item.

    1. May 3, 2019 at 6:56 AM
      ad-mutsaers says:

      Is dit het ?
      Cannot find a single item. Terrible!
      Ik kan niets meer vinden .
      De totale site werkt niet meer op mijn computer.
      Please put the old site back.

  94. May 3, 2019 at 4:15 AM
    fivecapesyahoo-com says:

    Ugh…the old site was intuitive and required much, much less scrolling (eg Countries) and clicking (eg ancillary information). If this is any indication the news section would unlikely be an improvement, especially if related news is not on the same page as the country.

    What was the reason for the change?

    1. May 3, 2019 at 4:21 AM
      fivecapesyahoo-com says:

      NM, I just saw the reasons by Sue. Instead of creating a compromise between desktop and mobile perhaps what is needed is a dedicated mobile app.

  95. May 3, 2019 at 1:58 AM
    rickrevakyahoo-com says:

    Your new format is Wonderful!

  96. May 3, 2019 at 12:39 AM
    pskudlarski says:

    does not work, trying to find formalities for Puerto Rico, am send to page called formalities-Culebra , that have no content. bring back the old web site please

    1. May 7, 2019 at 3:03 AM
      ashgoodman says:

      Hi Pawal, this issue has been corrected. Thank you for helping us find the issue.

  97. May 3, 2019 at 12:19 AM
    maxt says:

    Just see on the comment in Vanuatu, that all comments have the same day, maybe is the day of migration from one website to the other. Should be interesting see the original data of the comment.

  98. May 2, 2019 at 10:45 PM
    kathyiewilliamsgmail-com says:

    When I have clicked on the link ‘countries formalities’ to find the clearing in procedures and forms for the following countries New Caledonia, Vanuatu, Japan and the USA the link just takes you back to the first page with no relevant info on the clearing in procedures. There was nothing wrong with the way noonsite use to be. It was easy to find info before. Now it’s like a maze with links that lead you nowhere.

    1. May 7, 2019 at 3:02 AM
      ashgoodman says:

      We are hard a work fixing the data issue Kathy, thank you for letting us know about these ones. They will be corrected soon

  99. May 2, 2019 at 9:27 PM
    triples66 says:

    I find the new format much easier to use on my phone, which I do a lot. Thank you. However, now that I’ve registered and logged in, I can’t find a way to log out. Can anyone tell me where the log out button is.

  100. May 2, 2019 at 7:12 PM
    peterrichards74hotmail-com says:

    Old edition was a lot better, harder to find information, the countries always listed on the left was much better, harder to find information on fees and customs entry

    1. May 7, 2019 at 2:57 AM
      ashgoodman says:

      Hi Peter, Unfortunately the old layout with 3 columns was impossible to make mobile friendly. While we could have made the changes only for mobile we felt it was better to create a consistent user interface across all devices. You can use the hamburger menu (the 3 lines at top left of the page) to get to the list of countries and hovering over the page title when looking at a country or port page will reveal a navigation dropdown that leads to all the different sections for that country or port. We are listening to the feedback we are getting and are hard at work to improve the new design’s usability.

  101. May 2, 2019 at 5:09 PM
    barneyrubble says:

    I can’t find anything useful on this site.

  102. May 2, 2019 at 4:22 PM
    koukla says:

    The new format is confusing. Spartan but not readily useable. Where is search?

    1. May 7, 2019 at 2:53 AM
      ashgoodman says:

      Hi Tim, Search is coming soon

  103. May 2, 2019 at 1:40 PM
    jampi says:

    hello , .. cannot get in after sign in,,, much better the old version,,, cheers jampi

  104. May 2, 2019 at 12:29 PM
    profile photo
    sue-richards says:

    It has been a big project to migrate and clean up data built-up over 19 years and stored in an antiquated format and with inconstant taxonomy. Noonsite’s initial focus was to ensure that the core data on ports and facilities were correctly migrated. Other general pages will be pulled across during the next few weeks – nothing has been lost.
    In addition to being significantly faster to load and with a much more stable server, the new pages are completely mobile friendly, making it much easier to use via a phone or tablet.
    Major changes have been made to the back-end data that users don’t see, but will allow better searches and interactions in the future. None of which would have been possible on the old site.
    Noonsite take a gradualist approach, keen to get the core data in first before being distracted by adding new features. The site appreciates and welcomes feedback so feel free to contact us directly via the pages, with comments, feedback and suggestions.

  105. May 2, 2019 at 11:11 AM
    redtabby says:

    No information about formalities (links don’t work), or other information that was on the previous version.
    No search facilitiy that I can see or cruiser’s reports that used to be visible.
    It’s prettier… but not as useful.

    1. May 2, 2019 at 12:40 PM
      profile photo
      sue-richards says:

      Anna, please let us know what links aren’t working so we can fix them. Search is coming.

  106. May 2, 2019 at 9:04 AM
    andrea-tithecott says:

    I looks all modern and lovely, but I cant find the content on news and cruiser portraits etc. I am sure the migration to the new site is a massive challenge and hope you can sort it all out very quickly.

    1. May 2, 2019 at 12:39 PM
      profile photo
      sue-richards says:

      Main news page and all General Pages (including Cruiser Portraits) coming very soon.

  107. May 1, 2019 at 9:24 PM
    jmdayton says:

    Couldn’t login, finally found the info about the password reset but my account was gone. So I had to create a new one. Also is the news page coming back? Thanks, John

    1. May 7, 2019 at 2:52 AM
      ashgoodman says:

      Hi John, yes the News section is coming back soon as are all the other pages of the old site. We’ve already migrated over 90% of the old content and are hard at work migrating the rest. The site has 50,000 pages of content across nearly 20 years so its a big undertaking!

  108. May 1, 2019 at 7:38 PM
    girlsailor says:

    Please would you bring back the pets section – so very useful…

    1. May 2, 2019 at 12:37 PM
      profile photo
      sue-richards says:

      Pets are within Formalities, which you can find via the ‘Explore (country)’ header. Just hover your cursor over it and all country info. can be accessed.

  109. May 1, 2019 at 7:21 PM
    einozugmail-com says:

    Unfriendly, unaccessible.
    Sy Anouk.
    100.000 miles 2 round the world.

  110. May 1, 2019 at 6:36 PM
    michael says:

    Why did you ruin a perfectly wonderful site? Regulars knew how to use it and newbies would have no problem learning. Now it’s useless; can’t find anything. If it’s not broke don’t fix it.

  111. May 1, 2019 at 6:13 PM
    markthurlow says:

    Trying to get to the USA clearance and formalities via a link on county page – diverts to “you cannot edit this page”

    1. May 2, 2019 at 12:35 PM
      profile photo
      sue-richards says:

      Mark, here is the link you need – Please tell us which page the broken link was on so we can fix it. Thanks.

    2. May 7, 2019 at 10:05 PM
      kathyiewilliamsgmail-com says:

      I discovered how to find the ‘clearance and formalities’ information for different countries. After selecting a country look at the top of the page it will say EXPLORE and then the country name. Click on these words and more information about the country will appear.

  112. May 1, 2019 at 1:19 PM
    eaudree96 says:

    Did you take out the pet information?

    1. May 2, 2019 at 12:33 PM
      profile photo
      sue-richards says:

      Pet information can be found as before on the country pages. Hover your cursor over the country name and you’ll see a dropdown with all the sections for that country (same for ports). Formalities are listed and pets are the last section under Formalities.

  113. May 1, 2019 at 7:01 AM
    andrew-allan says:

    Terrible new website. Awful user interface. Why mess up a perfectly good website.

  114. May 1, 2019 at 6:43 AM
    freebird says:

    Where is the menu to use this site how to select the countries , comments ,etc

  115. May 1, 2019 at 4:50 AM
    wapiti says:

    There is nothing there – only the new launch page – no other information

  116. May 1, 2019 at 1:42 AM
    mailonsbetty-boop-nl says:

    Can NOT find anything! I am logged in. Do you have to log in to see something?

    Loved the old version.

    1. May 1, 2019 at 6:26 PM
      michael says:


    2. May 7, 2019 at 11:35 AM
      billgila1gmail-com says:

      the new site is a waste of time…. loved the old one as it was full of great information

  117. April 30, 2019 at 8:10 PM
    pmhudson says:

    Where is the search function? Eg “crossing Biscay?”

  118. April 30, 2019 at 7:12 PM
    halcyonvii says:

    I like that it looks more modern. Can you please ensure that the comments are migrated over ? That was the most important part of the site.

  119. April 30, 2019 at 3:49 PM
    robert-cadmus says:

    ok, new, but nobody can read the menu, and where are all the news about cruising …

  120. April 30, 2019 at 12:34 PM
    anacapakingston-net says:

    need more explanation of changes
    change password page missing
    [email protected]