Australian Border Force
Business Contact Info

The Australian Border Force (ABF) is an operationally independent body within the Australian Government’s Home Affairs portfolio and plays an important role at he country’s airports and seaports.

 Officers work in:

  • all of Australia’s major and regional international airports 

  • more than 60 international seaports around the country including those in remote areas such as mining ports.

Contact details:

Australian Ports of Entry

From within Australia, call the Department of Home Affairs Global Service Centre on 131 881.

From outside Australia, call the Department of Home Affairs  on +61 2 6196 0196.

Monday to Friday 09:00 to 17:00

Mondays are peak days for calls and you may need to wait longer to speak to an operator.

Note:  The service centre is closed on Australian National Public Holidays (New Year’s Day, Australia Day, Good Friday, Easter Monday, Anzac Day, Christmas Day and Boxing Day).

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