Canarias Multinautica – DO NOT TRUST THESE PEOPLE – We deliberately sailed to Tenerife to seek out the authorised Yanmar Master Dealer to service our engine before crossing the Atlantic. During the service, the technician hit our alternator with a hammer. During the first stages of our crossing, the mounting of our alternator failed exactly where it was hit. Although they admit to hitting the alternator in writing, they of course deny all liability. They then decided to switch the blame of the failure to the tensioner being bent which they saw when they serviced the engine. However, not until I reached the Caribbean did they tell me this issue. They took our money, stamped the service book and sent our family on our way across the Atlantic. These are seriously dangerous people. We are writing to Yanmar to report these actions where their guilt has already been admitted in writing by email. They should never be trusted to carry the authorised dealer badge.