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Kannad Marine issues SAFELINK EPIRB recall

By CSSN — last modified Oct 10, 2016 03:02 PM
Kannad Marine issued a recall for all SAFELINK EPIRB’s Monday, April 25, 2016, due to a possible defect that could result in the beacon not operating in emergency situations.

Published: 2016-05-24 23:00:00
Topics: Safety and Medical

The following news story courtesy of: http://coastguardnews.com/coast-guard-notifies-public-of-urgent-marine-safety-alert-epirb-recall/2016/04/26/ - alerted by the Caribbean Safety & Security Net

The SAFELINK EPIRB’s yellow body plastic may prematurely age when subjected to specific environmental conditions, which has the potential to impact its long term effectiveness in the field.

The Coast Guard strongly recommends that if you own or use a SAFELINK EPIRB automatic or manual model, you should NOT use it as a primary search and rescue beacon onboard your vessel and to seek replacement devices as soon as possible.

Parts No. Affected

  • K1202311 EPIRB SAFELINK Manual+ GPS All Dates
  • K120202367 EPIRB SAFELINK Auto GPS All Dates

Kannad recommends that all owners of SAFELINK EPIRB’s register their ownership, location and contact details via the dedicated website in order to order a replacement:

http://www.safelinkepirbsupport.co.uk

The website will first ask you to enter your SAFELINK EPIRB’s CSN number which is located on the EPIRB’s label. (See image below.) Once the CSN is entered an additional webpage will open where more detailed owner information is entered to arrange provision of a replacement EPIRB.

Once registered, Kannad Marine Support team will direct you to your local partner to arrange a replacement of your beacon with a Kannad Sport Pro+ Auto or Manual, with a five year warranty, free of charge.

For any further information, please contact Kannad Marine using one of the methods:

Web: www.safelinkepirbsupport.co.uk

Email: safelinkinspection@kannadmarine.com

UK Tel: +44 (0) 2392 623950

France Tel: +33 (0) 29702 4931

USA Tel: +1 (800) 262 8722

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argonaut4416
argonaut4416 says:
Oct 07, 2016 03:26 PM

I had to leave (end of vacation) a Netherlands-France-Spain-Portugal-Azores-England-Netherlands trip in La Coruña. Returned home, I saw this message and thought "I know that picture..." I notified the skipper and he contacted Kannad. Their Spanish dealer sent the replacement to him by courier, in time before he passed the Portueguese border... pretty impressive. The ship is know safely back in Hindeloopen - I visited it last weekend and saw the new unit mounted in place of the old... Thanks for this valuable service; apparently earlier notifications on other channels had missed us.

Rossi
Rossi says:
May 25, 2016 05:25 PM

We sailed with the affected Kannad Safelink EPIRB for almost 3 years and were disappointed to hear--after 3 years of depending on it--that it might not work! I wrote them several emails asking 1) what exactly was wrong with it and 2) why did it take 3 years to identify the problem. After several emails over several months I received a helpful answer.

Dear Mr Rossi

Thank you for your message and my apologies for the tardy reply.

In answer to your question what was wrong with your beacon, the answer is we can’t be that specific. Our organisation works to AS9100 aeronautical quality standards which have a much higher levels of scrutiny and testing for continuous improvement. Under this standard we continue to review our products to ensure we meet our exacting quality requirements.

In one of these periodic reviews we identified an issue with the Safelink EPIRB with the potential for the plastic body to age in a way that falls outside our quality parameters. As such we have decided to recall all the units, which will include a large majority that didn’t and wouldn’t have been impacted by the issue. We took this action as we understand the importance of EPIRBs on the safety of our customers.

So in summary, your unit may never have developed a fault and once we identified a possible issue that may impact on future capability of the unit, we took action to remove from the market. So the unit you have carried over the last two years, I can say with some confidence, should have operated as designed but had the potential to age prematurely.

I hope this helps to clarify the situation.

Kind regards,

S


Sean McCrystal
Marine Marketing Manager
Tel (+44) (0) 2392 623953
Mob (+44) (0) 7866 913317
Email Sean.McCrystal@kannadmarine.com
Web www.kannadmarine.com

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